1. Booking Confirmation

After booking a transfer:

The passenger receives a confirmation of service, including transfer details.

It is essential to verify the following information:

• Name of the holder
• Date of service
• Flight number (if applicable)
• Hotel or airport
• Number of passengers

The operational contact number is provided via WhatsApp for any inquiries or changes: +54 9 11 7095 - 1982.

2. Pre-Service Contact (24 Hours Before)

Approximately 24 hours before the service, the destination reception team contacts the passenger to:

• Confirm transfer details.
• Provide the driver’s name and contact information.
• Coordinate the exact meeting point.
• Remind about service conditions (baggage, waiting times, etc.).

If the passenger has any special requirements (e.g., wheelchair or extra luggage), they should be informed at this time.

3. Day of Service – Airport Transfers

Flight Arrival

Upon the plane’s landing:

• Domestic flights: The vehicle will be ready 20 minutes after landing.
• International flights: The vehicle will be ready 45 minutes after landing.

This allows the passenger to:

• Disembark,
• Collect luggage,
• Pass through immigration (if applicable).

Driver Contact

Once the flight has landed:

• The driver contacts the passenger via WhatsApp or phone.
• The meeting is arranged at the specified point.

Meeting Point

The driver will wait:

• Outside the airport,
• At the passenger pick-up and drop-off area,
• At the exit of the airport’s main gate.

Waiting Time

The service includes:

• A 20-minute waiting tolerance once the vehicle is ready.

If the passenger is delayed beyond this time:

• An additional charge may apply, subject to vehicle availability.

4. Transfers from Hotel or Other Establishment

If the transfer is from a hotel to the airport or another location:

• The driver arrives at the property.
• Waits for the passenger in:
  • The hotel lobby, asking for the reservation holder, or
  • Outside the property if previously arranged.

The driver can confirm their arrival via WhatsApp.

Waiting Tolerance

The waiting time is up to 10 minutes from the vehicle’s arrival.

5. Baggage Conditions

Private Car Service

Each passenger is allowed:

• Up to 1 bag of 23 kg
• Up to 1 handbag

Private Utility Service

Each passenger is allowed:

• Up to 1 bag of 23 kg
• Up to 1 handbag

Additional baggage may require a different type of vehicle or extra charges.

6. During the Transfer

Once all passengers are in the vehicle:

• The driver begins the transfer to the contracted destination.
• The journey proceeds directly and safely to the hotel, airport, or other specified location.

7. Completion of Service

The service concludes when:

• The vehicle arrives at the destination.
• Passengers exit the vehicle.
• Luggage is removed from the trunk.

The transfer is then complete.

8. Flight Changes or Modifications

If the passenger experiences:

• Flight changes
• Delays
• Special needs

These must be reported up to 6 hours before arrival to the operating number.

Otherwise:

• Service is subject to availability
• Additional charges may apply.

• Private transportation
• Private use: Up to 1 bag of 23 kg and 1 carry-on bag per passenger
• Private car: Up to 1 bag of 23 kg and 1 carry-on bag per passenger
• Driver contact provided
• Assistance via WhatsApp or phone during transfer

• Over weight limit
• Gratuities
• Meals

Experience a seamless and dependable transfer between the airport and your hotel in Puerto Iguazu. This service is crafted to ensure your arrival or departure is straightforward and stress-free, with prior coordination and support throughout the process.

The team will reach out 24 hours before your arrival to provide the driver’s contact information and arrange the meeting point. Upon your landing, the driver will be able to contact you to ensure a smooth meeting.

This door-to-door service is perfect for starting or concluding your trip in Iguazu comfortably, eliminating unnecessary waits and guaranteeing clear coordination from the outset.

For a full refund, cancel at least 24 hours before the scheduled departure time.