To ensure a seamless and enjoyable experience with our pickup service, we kindly request that you review the following procedures carefully:

Step 1:
Please ensure you provide us with your correct flight number and contact details. We strongly suggest purchasing a prepaid E-SIM card before your flight to China. This will enable you to access wireless internet immediately upon arrival, stay connected effortlessly, and use all your mobile apps without needing additional VPN installation. For further information, please feel free to consult with us.

Step 2:
Prior to your departure, you will receive all necessary information from us, including your driver’s name and contact details. You can reach us via our phone number, WeChat, or WhatsApp.

Step 3:
Our team will monitor your flight status in real-time before your arrival. Your driver will be at the airport with a sign displaying your name, ready to meet you based on your actual landing time, whether your flight arrives early or is delayed.

Step 4:
Upon your flight’s arrival, our driver will be waiting for you at the designated meeting point with a sign showing your name. As you exit through the arrival area, please look carefully for the welcoming crowd until you spot the sign with your name. The meeting point is at the exit of the “Baggage Claim Area.”

Step 5:
From the moment you disembark the plane to completing customs procedures and collecting your luggage, our team will be available online to guide and assist you in English. If you require currency exchange or SIM card purchase, please inform us in advance – your driver can assist you at the airport before heading to the vehicle.

Step 6:
We offer a complimentary 2-hour waiting period at the airport, starting from the actual landing time of your flight (typically, passengers take 1-1.5 hours to disembark, pass through security, collect checked luggage, and exit to meet their driver). This 2-hour window allows our guests to feel relaxed and unhurried.

Throughout your stay in China, we are always here to answer any questions or provide assistance whenever needed.

• One-way private transfer
• Air-conditioned vehicle
• Driver
• Bottled water
• Private transportation
• Fuel surcharge

• Gratuities

This service offers private transfers from Shanghai International Airport (PVG) or Shanghai Hongqiao Airport to hotels in the downtown area. All costs are covered, with no hidden fees.

Why choose this service?

＊Experienced Driver: The driver has over 20 years of driving experience in Shanghai, ensuring a safe and efficient transfer service for all customers.

＊Comprehensive English Service: More than just a taxi service, this service offers English-speaking assistance to make you feel at home, acting as your friends during your stay in China.

＊Spacious Trunk: The service provides large, luxurious, air-conditioned SUVs with trunks that can accommodate four standard 24-inch suitcases. If you have more than four suitcases, please contact the service to confirm.

＊Complimentary drinking water is provided.

＊Enjoy a 24-hour free cancellation policy.

For a full refund, cancel at least 24 hours before the scheduled departure time.