FUN!!!! - Amazing! Had a wonderful time! Great explanations and presentation of art. Very attentive to guests and I truly enjoyed! Thank you!

Light show review - our crew was Noa, Sam & Skipper Omri they were super quick with service nice and knowledgeable about the light show

Best canal cruise ever!! - Noa & Carla were the best tour guides! Made the experience an amazing time. Frits did a great job getting us around and driving. All three of them were AMAZING!!!!!!!!

So good! - Carla and Noah were amazing! Definitely recommend! They were so nice and the tour was amazing

Super - Very good 👍🏻it was very informative and also funny. The two girls can only be recommended

Cozy atmosphere with nice sights. - Both the captain and the captain made it a fun, pleasant trip. The boat itself was also neat and equipped with plenty of food and drink.

Cute - Gorgeous captain Joe and host Julia! Very bubbly and informative Great choice of drinks Admission was good Length of time fab

Rubbish - Rubbish company with rubbish boats and rude staff do not recommend m. Save your money and book with a smaller firm who care about their customers

Where's the Boat? - We took the Light Festival Cruise last night. The tour guide was lovely and did a great job. That is, once we got on a boat. We arrived in time for the tour to the location linked and depicted in our tickets We arrived in time for the tour and got in line. They loaded a couple of boats and stopped loading right as they got to us, for the next boat. We were ten minutes after our scheduled time. Several minutes later, the last boat showed up across the canal. It drove off after unloading its passengers. Not to us, but down the canal. No one noticed, of the staff. It was at least three minutes or longer before the three staff of this tour company noticed that the boat was not just crossing the canal to us, but had driven off and disappeared out of view. They were engaged in conversation and messing with their cell phones, not paying any attention. When they finally noticed that the boat was not in front of them, they began trying to get the boat back. When we asked about the tour, one of the staff was quite rude to us. Several times, we overheard them arguing with people on the phone about how this happens too often. He refused to tell us how long it would be before our tour began. Even when we informed him that one of us needed to use a toilet. Actually, he already knew one of us needed to use a toilet from when we asked about a toilet on board or a toilet nearby when we checked in for the tour. When they finally decided to inform the rest of the passengers about their snafu, they said it was “a few seconds” before they called the boat to return. This was not true. It was several minutes, hence why it took so long to return rather than simply turning around as it should have. Further, when we arrived and showed them our tickets, they told us that our tickets were for the city center location, not the one we had walked great distance to, on Waterlooplein (which, by the way, is not correctly marked by the pin they put on the map.) They said it would be fine because their boats would not be full, but our tickets were for the city center location. I told them that we clicked on the map in Google and Apple, and they both showed the location that was not the city center. The map depicted on our ticket shows the location we approached as well; the only indicator otherwise was the note that we were to go to “the center”, 5 minutes from a station and find orange hoodies… no address proper, only the false address. They acted like it was a big deal. And that it was our fault for showing up at the wrong location. It was not. We received the wrong address in the confirmation and on the ticket. The city center would have been preferred. It was much closer to our hotel and given the fact that I am disabled and have an injury, walking eight minutes versus walking 28 minutes each way would’ve been much better for my body. Lastly, the tour was 65 minutes. It was advertised for 75 minutes. We stood out in the cold for almost 40 minutes, waiting for the boat to come back and information about an alternate restroom. We were spoken rudely to by an employee several times, and we did not get what we paid for. I doubt that I would ever buy a tour from this company again on their boating front. I certainly cannot recommend them.

Very very bad - Extremely bad and misleading on GetYourGuide. Snacks is a cheese board and some nuts. Screaming American as a guide who only talks about cycling. The next day you still have the diesel fumes in your nose. What an incredible cat in the bag!!