Mar 3, 2026
A memorable experience - a MUST DO whilst in Rio - This is a MUST-DO whilst in Rio! I must preface this by saying the pre-flight experience left much to be desired but don't let this put you off booking. We arrived on time 15 minutes prior to our 1230pm booking, as stated in the confirmation email. The receptionist seemed surprised to see us and clearly wasn’t expecting us. She couldn’t find any reference to our booking, which was frustrating as 1) we were obviously excited about this holiday highlight event and 2) we’d travelled nearly an hour from central Rio by taxi to get there. Eventually a phone call seemed to suggest they did in fact have the booking. A different woman anrrived and said that although the booking said 12.30pm, it was actually 1pm as we had to undergo a half hour of induction. Odd as induction comprised filling in a few forms and took 5 minutes. We were left with the sense that they have somehow forgotten our booking. We ended up getting taken to the helicopter about 45 minutes after our appt time. It felt a bit micky mouse-ish and we just hopped this wasn’t going to be reflected in the quality of the helicopter and pilot. Fortunately, the actual flight itself was brilliant and we had a fabulous pilot who was determined that we would be able to see Christ the Redeemer despite the cloud cover so made quite a few attempts to get us up close. On the last attempt, the clouds parted and we got great views and photos. The flight was definitely a highlight of our South America travels so go ahead and book but maybe check ahead that your booking is expected.
Review provided by Viator
Feb 8, 2026
Walk - The Paseo was incredible, we had a great time in the family. Thank you for the service and kindness We will definitely return
Review provided by Tripadvisor
Sep 26, 2025
Must-do experience with a professional outfit - Highly recommended, especially without doors! A great way to see Rio with fresh eyes once you've visited most of the sights from the ground. The crew were super professional and friendly from start to finish.
Review provided by Tripadvisor
Mar 18, 2025
Spectacular - Spectacular, very good option if you are in Iguazu, it is short but very intense, it is worth doing, impressive....
Review provided by Tripadvisor
Mar 10, 2025
Flexible - Our flight was good and adjustments to flight time was great. We were glad the clouds were gone. Sometimes the sights are not visible
Review provided by Viator
Mar 27, 2025
A must do highlight for any trip to Rio! - Zooming around Rio and the Cristo Redentor statue was absolutely breathtaking. The day I went up was slightly cloudy, which actually made for a really dramatic view of the city – I loved it. The pilot didn’t say much, understandably, since he was busy listening to air traffic control (the skies are packed with helicopters, small planes, and even parasailers!). But he did point out the major sights, which made all the difference. I’d definitely do it again – it was such a thrill!
Make sure you don’t have a busy day when you go. I booked the day before and was scheduled for a 9.30am flight. The guys seemed a little unsure about my booking but were super helpful and got me onto a chopper for around 10.30.
As a side note, there was a photographer called Danny who offered a 360 video of the ride for 450 reais. I thought it was a great option, as it meant I didn’t have to focus on taking pics during the flight. He strapped a camera to the front of the cockpit that recorded both the view and me inside. I was expecting at least one still photo of me in the helicopter too – that would’ve been nice.
He promised to send the footage after four days. I didn’t receive anything, so I followed up over a week later and got a 19MB file and a link to be able to view it in 360. I’ll be honest – it’s 30 minutes long and you have to download an app to see the 360 effect so I haven’t watched it yet. I asked if he could send a shorter version or highlights, or even reduce the file size, but I didn’t get a response. Thankfully, I took a few videos and selfies on the ride which came out great.
Overall, I’d say the 360 video is only worth it if you’ve got the time (and skills) to edit it into something watchable.
Review provided by Tripadvisor
Mar 13, 2025
Take a visual map in your head. - Driver listening to air control due to high traffic. So you need a mental pic of what you are seeing.
Review provided by Viator
Feb 22, 2026
Incredible flight, but very disappointed in the media package - I booked a helicopter flight on Monday, February 16th, and the actual flying experience was spectacular. The views were breathtaking and the ride itself was professional and smooth.
However, I am extremely disappointed with the video and picture package I purchased. For the additional price paid, I expected high-quality, clear captures of the landscape. Instead, the footage and photos are:
Blurry and out of focus: The quality does not represent the beauty of the tour.
Very limited: There were very few shots included for the cost.
Poor value: The results do not justify the premium price tag of the package.
I truly enjoyed the tour, but I feel the media package was a waste of money given the technical issues. I would appreciate it if Viadora could reach out to issue a refund for the photo/video portion of my booking, as the product provided was not of professional standard.
Review provided by Viator
Jan 9, 2026
Bad customer care with schedule made 1 month in advance - I marked this experiment for December 28 more than a month in advance in Rio de Janeiro and paid more than 1700 euros in advance.
I paid the VIP experience package (more 400 euros than the normal package) to have a flight that ended at sunset and only for my family.
Being 6 passengers said when we arrived at 17:30 that the 2nd helicopter (which carries 4 passengers) was not that had gone to do another service.
I explained that the experience payment covered this helicopter because I paid too much to have the vip experience.
They said they only had one helicopter (which takes 3 passengers) and would make the 2 30-minute trips each.
I asked that the last 3 passengers would travel at night and not finish the trip at sunset, as agreed over a month ago.
I also mentioned that if I was not going to have the vip experience because we only had a helicopter and not 2 to take the 6 and enjoy the contracted service and asked that they repay me the difference of about 400 euros for the normal service since the last 3 left after the sun went down and returned at 19:12 and not at 18:14 as the first 3 that ended with sunset.
I made a complaint at Viator to ask for the return of this difference and said that the provider did not accept.
I was very dissatisfied with the response from Viator and the package provider
In this case, 3 people were injured due to the lack of professionalism of Viator and the helicopter team
For my part, I do not recommend any of these to anyone because they did not comply with the service contracted and do not refund part of the error, which was from the helicopter company.
Review provided by Viator
Feb 16, 2026
TripAdvisor Bookings Get Last Priority — Misleading Time - I booked a helicopter tour for a confirmed 3:00 PM time slot through TripAdvisor, but when I arrived, I was left waiting for over an hour before being told the earliest available flight would now be 5:00 PM. No one informed me of this delay at check‑in.
What made the situation worse is that the staff openly admitted that customers who book through TripAdvisor are not given priority and are assigned different time slots, while direct bookings are prioritized. This completely defeats the purpose of selecting a specific time when booking through TripAdvisor.
The lack of transparency, the long wait, and the clear second‑class treatment of TripAdvisor customers made the experience extremely disappointing. I couldn’t take the tour because of the delay, and the entire situation felt misleading.
I would not recommend booking this tour through TripAdvisor until they ensure that confirmed time slots are honored and customers aren’t deprioritized simply because they booked through the platform.
Review provided by Tripadvisor
