TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION UPON ARRIVAL AT CANCUN AIRPORT

“It is recommended to download the WhatsApp app during your stay in the Mexican Caribbean to enhance communication and enrich your experience.”

Upon arrival, please present this confirmation voucher to the company representative and driver on your phone. The voucher contains all necessary information; also retain a copy for your departure. In the event of flight changes, delays, or any issues, kindly inform us by replying to the confirmation email (preferred method), as written communication is required.

IF YOU DO NOT CONTACT THE TEAM WITHIN 2 HOURS OF YOUR FLIGHT’S LANDING, IT WILL BE ASSUMED THAT YOU DID NOT SHOW UP (NO SHOW), AND ADDITIONAL CHARGES MAY APPLY. (It is advisable to send an email or call us if the lines are long or if you have misplaced your luggage.)

Please review the details on the confirmation slip carefully to ensure all information (dates, times, and other important data) is accurate, as errors may occur, and we are not responsible if this information is not checked. (For any changes, such as hotel modifications or schedule adjustments, please email us to update the information.)

If you have a connecting flight and cannot board the scheduled flight to Cancun, you must notify us to reschedule the arrival time for the new flight. Failure to inform us, resulting in waiting at the airport for the original flight, will be considered a NO SHOW, and additional charges may apply if a vehicle is available. (Informing us in advance will prevent any issues.)

If someone from your group arrives on a different flight, it is crucial to inform us to arrange the correct airport pickup time. Failure to notify us in advance may result in an additional fee for extra waiting time.

If you do not contact the team within 2 hours of the flight’s landing, the service will be marked as NO SHOW, and additional charges may apply.

• Private transportation
• On-board WiFi
• Bottled water
• Facial Wipes

Explore a new way to travel with the exclusive Black Van, crafted to provide comfort, spaciousness, and style on every journey. Its stylish facing seats create an ideal setting for sharing with family or enjoying as a couple, while the modern bright lights on the roof add a unique and sophisticated touch to the ride.

For those traveling with multiple bags, this is the perfect choice: its ample luggage space ensures you can bring everything without worrying about space constraints.

Reserve your spot today and enjoy a relaxing, comfortable, and truly premium experience aboard the new Black Van. Make your next trip unforgettable!

For a full refund, cancel at least 24 hours before the scheduled departure time.