Smooth and easy transfer.... - Smooth and easy transfer. Quick drive time, van was clean and driver was kind and polite. Great way to start our trip!

Easy airport pickup - Fast and friendly service, easy to schedule, helpful with our bags at the airport and at the villa. Would recommend using them again.

An Island Welcome - Stan was our driver. He picked us up on time and was full of information on the island. He recommended other things For us to do!

Reliable and Friendly! - Although the flight was delayed almost an hour, it was so wonderful to see my name at the arrival area of the airport! Thank you very much for being so nice!

Come visit bonaire en enjoy it your way - I have a good experience ,nice calm friendly island, good food ,sunny ,turquoise beaches, and tour guide was also very nice

Didn’t pick us up - They no showed at the airport. Flight got in at 3 we were out front of airport by 3:20 and they still didn’t show by 4 o’clock or answer the phone or Viator messages

DO NOT BOOK FOR AIRPORT TRANSFERS - The one star is for our pick up at the airport. Our guide was very knowledgeable about the island and got us to our hotel in a timely manner. I tipped him extra for his good company. That’s about as good as my experience with this company gets. For our return to the airport, shekinah tours was awful at communication. I reached out the morning before our flight to find out when pick up would be after providing our flight info which was to depart at 2pm. They did not respond after reading the messages, so hours later I reached out again. They responded they were in a meeting and would get back to me (which of course they did not) so I reached out again around now 4pm. They let me know pick up would be 11:25 am. The next day I woke up to a message at 7:30 am from our driver letting us know he would not be there until between 11:30 and 11:45am because he had a cave tour before hand that ended at 11:30am. I expressed my concerns as this was one first time in Bonaire, and we weren’t sure what to expect in regards to going through security and customs, and how long that would take. Rule of thumb is to get to airport 3 hours early for international flights so we were going off that, but comfortable with 2 as we did not have bags to check. For a 2pm flight, we start boarding at 1:20pm so getting to the airport around 12pm noon was about as late as we were comfortable with as again, we did not know what to expect. WELL 11:45am came around and our driver was nowhere to be found. I messaged him and called twice and got no response, so we decided to call a taxi because the lack of communication left us no choice. Then he ends up showing up at the exact same time as our taxi, around 12pm. Having already called the taxi and not wanting to waste her time after making the rush effort to get to us, we decided to give her our business as shekinah was late and did not answer my calls or messages. It was extremely unprofessional to not communicate with us that he was running late. We wouldn’t have been so concerned if he was picking us up for a cave tour or any other tour, but we were trying to catch a flight home and were already pushing the limit of time. He should have given us notice that he would not be able to arrive at the scheduled time so we could have decided what to do without waiting until the last minute. To make matters worse, we booked through viator which is a joke of a business, do not use them, and they informed us the tour guide refused to give us a partial refund. This resulted in several back and fourth emails where j eventually had to threaten them with a chargeback and poor view before they agreed to give me a partial refund (which I am still waiting for by the way). I would highly suggest getting a taxi for airport transfers. It will most likely be cheaper and the drivers rely on the business so they will not be late.