Jul 8, 2025
Paul was a knowledgeable... - Paul was a knowledgeable guide with great insight about the history of the city. He was friendly and the boat ride was lovely
Review provided by Viator
Jun 29, 2025
Ask for Kris as your private walking tour guide in Bruges - Our private guide Kris in Bruges was phenomenal - very knowledgeable and passionate about the architecture and history in the city and country. She had many illustrations and maps that aided her explanations and stories. She is also a certified tour guide as other guides in the city are not.
Review provided by Tripadvisor
Jun 11, 2025
Excellent walking tour, disappointing boat cruise - Doreen was very personable and had an outstanding knowledge of the history, architecture and art in the town. The tour was well organiser and well paced. She gave us good tips for further activities and things to see.
The boat tour was disappointing. The comments were really minimal and the pilot was racing rather than cruising on the canals.
Review provided by Viator
May 6, 2025
Brugge - Very sweet and knowledgeable guide. You can tell she loves Brugge buy her an enthusiastic descriptions
Review provided by Viator
May 14, 2025
Good Tour But Beware of Canal Tour Portion! - Karen was a good tour guide. She knew the city well and the history. She made sure we saw all the important sites and anything else we wanted to see. I have some walking problems and she was very accommodating. However, there was a big problem with the canal tour portion of this trip. Karen was informed we were going on the canal out, but was unaware it was a part of our tour with her. She did not have any tickets for us nor did she know how to deal with the situation. Her agency was not helpful either. When I showed our Viator tickets to the canal boat people, they said no one works with Viator any more because Viator doesn’t pay them! Karen came through for us because she purchased our tickets for us and said she would try and get reimbursed later, so we have no issues with Karen. She came through and took good care of us. Karen gets 5 Stars! However, Viator gets maybe 2 Stars!!
Review provided by Viator
Apr 20, 2025
Nice tour… - It was a nice tour . Relaxed and good overview.of the history, architecture, art and landscape. It also included a canal tour which was nice to take after the walking tour. Beautiful old city.
Review provided by Viator
Apr 11, 2025
Our guide was wonderful and knowledgeable HOWEVER, we book and PAID for a PRIVATE tour but we were with other people. - We booked and paid for a private tour but were placed with other people. Our guide was wonderful and had no idea we were supposed to have a private tour.
Review provided by Tripadvisor
Apr 8, 2025
Not As Described - Similar to other's experience ....... Margaret our tour guide was excellent. She took us to many of the key sights in the city, she is extremely knowledgeable and answered any questions we had, making the tour very enjoyable. The tour description lists a 1hr boat tour. We ended up organising this ourselves and the duration is 30mins, not 60nins as listed. Tour operator needs to deliver the tour as outlined/described or it should be removed from Viator.
Review provided by Viator
Jan 19, 2025
Great Walking Tour...But No Boat Tour - This was a very informative tour but the description was very misleading. I would give it a 5 star if it had not been misrepresented. We only got the walking tour...there was no boat tour which is disappointing as this was one of the only tours promoted on this date that included a boat tour. I recognize that the weather may have been the issue (it was on the 30's all day) but the tour was more expensive than other walking tours which means we paid more for less. That aside, the guide we had was great...he gave us a lot of information about Brugges and was patient with our questions
Review provided by Viator
Dec 30, 2024
Unreliable TOURS … left waiting in rain 45mins NO SHOW or contact - We waited at designated meeting point for 45mins in rain & cold winds & nobody showed. No phone call text or email. I telephone the number & it was in INDIA but 24hrs later I have had NO CONTACT IR REPLY to my messages
This is the second time with Tripadvisor Tour I have been left stranded.
Honestly I dont think you check your Tours properly & leave single women just hanging around. THIS IS DISGUSTING 👎🏻🥲
Review provided by Tripadvisor