Upon making a reservation, a confirmation will be promptly sent, and the manager will reach out to you. Upon arrival at San Jose Airport, disembark the plane and proceed to the terminal. Inside, first go through immigration, presenting your passport and documents, then collect your luggage. This process may take some time depending on the number of simultaneous arrivals. After retrieving your luggage, proceed through customs, submit your customs declaration form, and press a button. A green light allows you to proceed, while a red light indicates a random check before exiting the building.

Please note: On the way to the exit, you will encounter the first set of sliding glass doors. Once these doors open, you will encounter the first “Shark Tank” with numerous aggressive timeshare providers attempting to lure you into a presentation. It is advised to IGNORE AND AVOID THEM at all times by politely declining. A second set of glass doors will lead you to another “Shark Tank,” where you can again decline their offers. Continue until you reach the third and final set of sliding doors. Turn right to exit the airport terminal.

Upon exiting the terminal with your luggage, walk through the initial area where private taxi drivers offer their services. You will notice two bars on either side, and beyond that, a line of 13 large umbrellas. Your driver will be waiting for you at umbrellas 9 and 10, holding a sign with your name.

Thank you for choosing us, and enjoy your transfer to your destination!

• Private transportation
• Bottled water
• In-vehicle air conditioning
• All fees and/or taxes

For a full refund, cancel at least 24 hours before the scheduled departure time.