Visit to Chichen - Very good service both in the transfers and in the Guide on the sites, Jesus was in charge of attending us and was very friendly and helpful, at all times pending offering us drinks, as well as the very complete Guide David and interesting narrative of the history of Chichen We were satisfied with the Service

Bravo Raulito - Very interesting and complete tour, you can taste a taste of Mexico, the guide Raul very prepared and knew very well Italian. Nice hike. Thank you.

Excellent guides - The excursion was absolutely wonderful. The guides were awesome! I don't remember their names. When we were being left off, we were escorted to the gate of our hotel, it was dark and they didn't want 2 women walking alone. Very caring. Thank you.

Excellent Customer Service, Great Tour! - I met Marco from Isla Mujeres Trips, Hidalgo Street, who was my best trip advisor! Thanks to him I booked for a day trip (14-15 h including ferry to Cancun). He gave me good advices for anything I could expect on the way including AC in the bus, taking a towel for a bath, timing etc. He answered all my questions and the trip was worth any cents spent on it! Not to mention I forgot my phone/camera! After panic attack I decided to be happy and just experience what life offers me. I met a guy on that trip asking him to take one photo of me and send it to me after all. I ended up with more pictures than I expected! On the trip I visited spiritual/souvenir Maya’s village Aldea, Cenote Xcajun, Chichen Itza, one of the 7 wonders, and Valladolid, ancient Maya city. Highly recommend Isla Mujeres Trips!!!!!

Not enough time for Chichen Itza - Only 2 hours in Chichen Itza and it is almost the last thing you do, you go there from 14:30 till 16:30 when its closing. It would be better to have more time in Chichen Itza and not visit a “mayan market” for 1 hour where you only have souvenirs. It was nor great, nor terrible. We enjoyed Chichen Itza but the rest of the activities felt just like a time-filler and tourist scam. Also at the end you go to visit town Valladolid for only 20 minutes, whats the point in that? Food was below average

Felt kid napped for 15 hours stuck on a bus all day. - This felt like an absolute waste of a day, especially when you're only in Mexico for a week. This was a 15 hour excursion! The write up says 11 which even that seemed long but 15 hours is ridiculous. No where does it say how long the travel is. Over 8 hours of our day was on a bus. Then they waste another hour at a Mayan tourist trap where they try to push you to pay 70 dollars for a t shirt or 80 for a bracellete. The pyramids were cool to see but not worth it at all. Never again.

Don't visit Chichen Itza with Maya B Travel and especially with Robert - The bus left 1 hour later of the sceduled time. The guide (the name is Robert) was extremely unpolite and unefficient. He took more than 1 hour to buy the bracelets for Chichen Itza and he lost a lot time with the result that we arrived at Chichen Itza, the main attraction of the tour, at 4,00 PM and the site closed at 5,00. Only 1 hour of visit... Therefore the visit was in the hurry and we missed different buildings... Robert did not offered the included drinks on board until 3,00. And many other situations happened. When at the end of the tour he asked for the tip, almost nobody on the bus (50 pax) gave him the tip...

Find a different tour - Tour guide spoke very little English, only understood a few words here and there. Tour made a stop that was not on the itinerary making the entire trip more like 15hrs. Once on the bus they upsold us for things I thought were already included like drinks. Air conditioning on the bus blasted making it unbearably cold.

We were delivered back to... - We were delivered back to our hotel hours after we were supposed to be dropped off since we had to go out of our way to drop off other tour members.

Never Showed Up! - They never showed up to pick us up. Waiting on the refund. We will be reporting this as fraud if a refund is not issued.