Arraial do cabo is beautiful! - We liked it a lot! Even though the weather could be better, the attention of the crew and the guide was very good! The beautiful beaches

Tour note 1000 - Driver Alexandro very attentive and not to mention Kao a very very friendly and attentive person. Boat staff also super careful and helpful. Thank you very much for the tour was a wonderful experience. Congratulations you have a team score 10000

Spectacular journey - Guide Kao and driver Alessandro are spectacular. Attentive and careful with all of us. I recommend everyone to come

Best experience I had, trip with right to see even whales, was worth it! - Very good all the ride, Kao (guide) was sensational, very clear, we loved, Alessandro tbm a good driver, we arrived safely and very fast up. The best walk I've ever done :)

It's worth it! - Very entertaining!! Absolutely recommended, we were helped with the round trip, plus the boat trip is safe

The loud sound ends with the magic of arrail - The boat ride is good, however, what spoils it is the fact that it is connected a soundbox with the high volume, making it even difficult to talk to people. The lunch provided by the agency is reasonable. The price for the trip platform is about 100 reais above practiced.

Massive and charming tour - The best was the guide...! A 10 for her in all respects, the rest my regular; lunch was until 6pm (food was awful, it seemed like prison), the fruits tiny and the worst was the customer service by the pregnant girl from the boat bar, sorry

I was disappointed. - Nice beaches, cold water and the city, horrible. I wouldn't come back or recommend it. There are much nicer places, like Buzios

We booked this day trip... - We booked this day trip hoping we would see gorgeous beaches... But unfortunately, the company has forgotten our existence and has cancelled our tour without even informing us!! Avoid this travel company if you don't want to spend half of your morning waiting for them. It took one hour of non-stop calling to get a rude operator, and no explanation

16 hours of disappointment: a tour that's not even worth half - If I could give zero stars, I would. We booked a tour “in English” to see three beaches and swimming spots in Arraial do Cabo – what we received was a complete disaster. First of all, the guide only spoke Portuguese, had an extremely basic Spanish and no English ping, even with our explicit request for a tour in English. When I complained via WhatsApp with Miguel, responsible for the service, they said that “they didn’t need to speak English because I’m Brazilian” – as if it justified ignoring my boyfriend and my mother-in-law, who don’t understand Portuguese or Spanish. When we tried to speak in English with the guide, she categorically stated that she could not communicate in that language. Other passengers also complained that they did not understand her Spanish. When I pointed out this problem, Miguel reacted by attacking me for “criticising the broken Spanish” of the guide (a neutral way of saying that the level was basic), trying to humiliate me passively-aggressively and insinuating that I could not speak Spanish better than he, native – without knowing that I am also native speaker. Even when I suggested switching to Spanish, to facilitate communication between natives, Miguel began to defame my character, put words in my mouth and refused to recognize any mistake. At no time I asked for anything but respect, adaptation to the announced service and an apology – which never came. The lunch, promised as part of the package, was only served at 7:15 p.m., when the tour should have already ended. We were rushed to leave at 7:45 without any explanation or excuse. The tour, scheduled for 12 hours, consumed 16 exhaustive hours due to logistics and communication failures. We could only understand the real reason for so many delays and schedule changes thanks to the hotel that intervened in our favor. Miguel and the guide limited themselves to saying that “there was a lot of traffic, but it would still give time to complete the tour” – which, in fact, did not happen (we made only one stop). After a lot of insistence, we got some of our money back – and it was the hotel that mediated everything, as Miguel himself refused to return any penny. The amount repaid barely reaches half what we paid. If you’re looking for a family, organized and truly English-language tour, stay away from Pepe Rio Tours. Lack of extreme professionalism, neglect with the client and a complete disrespect for the promises made. Total disappointment and waste of time and money.