Dec 31, 2023
Great moment at chichen itza with you guys - Very serious company and guys thanks to our very friendly guide Jorge
Très serieux exellente organisation merci a notre guide jorge George
Review provided by Viator
Dec 27, 2022
My tour experience - Johnathan, the tour guide at Chi Chen Itza was amazing. I am motivated to learn more about the Mayan civilization.
All the tour guides were nice and courteous. The bus was nice and comfortable.
The cnote swim was the highlight of the trip. Would have preferred more time there.
Review provided by Viator
May 30, 2023
Tour cancun - Cenotes are awesome. Great tour and a great value Chichen Itza was very hot. Tour guides were great. Well done. This was my second time.
Review provided by Viator
Mar 23, 2026
The experience was good... - The experience was good but out of sequence. We did the Cenote 1st, Mayan Village, tequila tasting, food, shopping , then Chichen Itza. They have to remember most people don’t get to eat breakfast because it so early. It could have went Cenote, food, Mayan Village, tequila tasting, shopping, then Chichen Itza. Very long day. Needed to eat. Maybe purchase water or food on trip.
Review provided by Viator
Oct 13, 2023
Just do once type of trip - Felt a bit too much of a tourist trap than an excursion. They sell a drink "package" on the bus for water and beers. The places they take you to "shop" were also overpriced. The pick up time was supposed to be 7 AM yet at 650 the bus was already leaving and we had to chase after it. Every place you stop at has a strict time limit so be punctual or they will leave you. It's a very long day and the ruins were beautiful if you can get past the overwhelming street vendors throughout the whole site. Will not do it again but was an educational experience if they didn't try to sell you everything else. Enjoyed the history lesson on the bus and at the sites glad we got to experience that part it's a once in a lifetime moment but the rest left us not wanting to do any kind of tours.
Review provided by Tripadvisor
Mar 17, 2023
Just an okay tour. - This tour isn’t bad but there’s a lot of people at the cenote. It’s really hard to even get one moment alone in your pictures.
The tour also says all inclusive for food but when we got to the restaurant they charged us for drinks. So they gave us food and said drinks were not included.
I think I missed it in the description but it’s not just Chichén Itza and a cenote. It also includes this little tour in the beginning of a Mayan city which I honestly didn’t really want to do cause I was tired.
This is a very family friendly tour so there was a lot of kids which got annoying when they were crying on the bus.
Tour guides we’re friends and informative though.
Review provided by Viator
Jan 17, 2026
Too much time in... - Too much time on the bus, little time for the visits, everything always run! Stop for lunch very long when the goal was to visit the monuments!!
Review provided by Viator
Apr 9, 2024
I had two horrible days with this tour and I did not go!!! - People - screen shot this conversation - helped with VIISA-this particular tour was rescheduled for the following day and did not bother to show up. Such a disappoimtment.
Review provided by Viator
Apr 2, 2024
No Show Tour - We were unable to go on the tour as our guides never showed up at the meeting point even after we waited an hour around the arranged meeting time. They did at least grant us a refund.
Review provided by Viator
Dec 21, 2023
Worst organized outing ever! - A disaster.
There are so many negatives about this day that I could write a book, but I'll save you some time.
The day began with a 45-minute wait for our driver, followed by a 2-hour drive by collectivo to Valladolide where we were dropped off at a business "at a friend's house" then allowed to spend 20 minutes to visit the city. Still a long way to go to a friend's hacienda, with offering ceremonies for tourists, market and obligatory photoshoot before having a meal (positive point). After two hours on site and another 30 minutes of driving we finally reach Chichen Itza, the main objective of the trip. However, we will only be able to stay there for an hour and a half because the site closes at 4 p.m. and we arrived at 2:30 p.m.
I pass on the completely useless guide who spent his time showing us his photos with personalities.
We leave at 4:45 p.m., after waiting for our drivers, towards a cenote.
On the road we are shown the magnificent cenotes where we will not go to head towards a lost village where a small cenote awaits us. Obligation to rent a life jacket for swimming. 15 minutes in and 45 minutes waiting to leave.
Finally, a 2.5 hour drive with a driver driving at 70 on the highway because he was falling asleep and we were scared to death trying to keep him awake so as not to die in an accident.
14 hour day for a visit to the magnificent site of Chichen Itza, but in 1h30 we do not do the tour.
Review provided by Tripadvisor