Apr 4, 2025
Cruising the island! - We had an awesome time exploring Grand Turk! The buggy gave us the freedom to get off the beaten path and find a quiet beach to relax. Just know the UTVs are used and a little worn, but they did the job and added to the island adventure vibe. If you’re looking for a fun, easy way to see the island, this is a great choice! If you’re looking for a laid-back, adventurous way to see Grand Turk, this is definitely worth doing!
Review provided by Viator
Feb 18, 2025
Great service, avoid the painfully loud UTV. - Smooth and easy to pick up and return for the vehicle. They were super helpful with directions and suggested itinerary. Vehicle was waiting for us as promised outside the cruise port.
However, the UTV was painfully and embarrassingly loud and I was worried it could damage our kids ears. Think loud lawnmower. My Apple Watch kept warning me about excessive noise. The muffler may have fallen off half way through because it got even louder at one point. Next time I’d get a golf cart. The only reason I chose the UTV is because it could let the kids sit facing forward.
All that said, I have no complaints about the service, and it is my own fault for choosing this particular vehicle. I’d recommend the company.
One suggestion is to warn customers about the noise when booking.
Review provided by Viator
Jan 17, 2025
Great experience - Easy to find rental. Gave maps with details.
We beach hopped all around the island.
Fun at our leisure!!
Review provided by Viator
Aug 24, 2024
Exceptional Service and an Unforgettable Adventure with DEA Trail Master! - Our family, with ages ranging from 23 to 81, had the opportunity to explore Turks and Caicos with DEA Trailmaster UTVs, and it turned out to be one of the highlights of our trip! My elderly parents, who both have multiple hip and knee replacements, were a bit unsure at first, but the DEA rep made everything easy and enjoyable right from the start.
The UTVs provided were sporty and fun to drive—much more exciting than your typical golf carts! We were met by a DEA rep with fully fueled UTVs, maps, and good advice on how to make the most of our day. His respectful and polite demeanor set the tone for a great day of exploration.
We had the freedom to explore the island at our own pace, thoroughly enjoying the breathtaking scenery, a delicious lunch, and even some time swimming. The best part was knowing that my parents, though exhausted by the end of the day, were in good hands. The DEA rep went above and beyond by offering to drive them from the pick-up site back to the front of the port, ensuring that they could stay with us as long as they could match the energy of the rest of the group.
Although I don't have his name, whoever was working on August 20th is truly a gift to the company. Many blessings to you, my friend! Your kindness and professionalism made our dream vacation even more special. We will definitely recommend DEA Trailmaster to anyone looking to explore the island and will gladly use their services again in the future.
Review provided by Viator
Jan 2, 2025
Fine experience - We rented 2 UTVs and 2 golf cars, but when we get to pick them up, they change our UTVs for 2 golf cars. Initially we get disappointed but they gave us 2 new golf cars and we had a good time on the island.
Review provided by Viator
Dec 28, 2024
Save your money. Get a golf cart - I guess I had higher expectations for this than the 200CC clown car they give you. Honestly was afraid it was going to fall apart, which the muffler did fall off causing the buggy to be insanely loud. Honestly great company but save your money and just do a golf cart. Easy pick up and drop off.
Review provided by Tripadvisor
Aug 25, 2024
Overall it was a great experience, team was helpful - During our visit to Grand Turk, we decided to rent a UTV to explore the island, and overall, it was a great experience. The UTV handled the terrain well, allowing us to easily navigate the different parts of the island. We appreciated the convenience and the freedom it offered, making our day full of adventure and fun.
However, one downside was the noise level of the machine. The UTV was quite loud, which took away from the otherwise peaceful and relaxing atmosphere of the island. If I had to do it again, I would opt for a six-seater golf cart instead, as it would likely be a quieter and more comfortable option.
Despite the noise, we still had a blast exploring Grand Turk. The UTV rental was a good way to see the island, but if noise sensitivity is a concern, you might want to consider a quieter alternative.
Review provided by Tripadvisor
Aug 9, 2024
UTV not worth it - We rented a UTV, and by no means is this a true UTV. It was very small and very loud and hard to turn. It was literally a child size one. We had it less than an hour due to could not even talk to my wife sitting next me! Now their golf cart looked nice and were gas powered so my recommendation would be if you’re going to rent anything. Rent the golf cart and stay far away from the UTV!!!!
Review provided by Tripadvisor
Apr 13, 2025
The UTV was broken down. ... - The UTV was broken down. They said their only option was a 6 seat golf cart. That cart had issues so we had to turn back. They had no other carts available so our options were to take a car they had or get a refund. Given it was the day of our trip and many places were booked we did not want to risk losing all transportation so we took the car. I would recommend renting from another company to ensure you get a golf cart and would recommend renting a cart and not a car.
Review provided by Viator
Apr 12, 2025
Feeling Taken Advantage Of - The machines were much smaller than expected. The competition for other options at the port were a third less than what I paid. Not very happy with this booking.
Review provided by Viator