Hello, and thank you for choosing to reserve our services. Kindly provide your flight number, hotel address, mobile phone number, or any other contact details. Once your order is received, the driver will confirm the order details with you one day prior to your trip. After confirming the information is accurate, the driver will arrive at the destination early to await your arrival. The driver will offer a complimentary waiting period of 90 minutes at the airport, based on your flight’s landing time.

Please be mindful of the time. The complimentary waiting period at KIX (Kansai Airport) is 90 minutes, while at the hotel it is 30 minutes. Should the waiting time exceed these limits, an overtime fee will apply. You will need to pay the driver directly 5000 JPY per hour.

• Private transportation
• 90 mins free waiting time after landing
• In-vehicle air conditioning
• 30 mins free waiting time at the hotel pick up
• Surcharges on fuel
• Toll fee
• Parking fees

• Food and drink
• Over time fee

Dynamic Flight Tracking & Peace of Mind

We don’t just wait—we actively monitor your flight status. Whether your flight arrives early or is delayed, your driver will adjust accordingly and wait for you 90 minutes after the flight lands to ensure a seamless, stress-free pickup as soon as you exit the airport.

Contact-Free Yet Thoughtfully Present

Your dedicated driver will reach out the day before to confirm every detail. On the day of your arrival, your vehicle will be ready and waiting—no rush, no hassle, just a smooth transition to your next destination.

Simple Booking, End-to-End Care

Share just the essentials—we handle the rest. From confirmation and reminders to post-drop-off follow-up, we’re with you at every step, so you can relax and enjoy the journey.

For a full refund, cancel at least 24 hours before the scheduled departure time.