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Marketing

How to Get More Reviews on TripAdvisor

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More (positive) reviews = more bookings. That’s the simple math behind TripAdvisor’s algorithm.

For millions of travelers, it’s the reviews that make or break their decision to book. They trump professional photography, fancy websites, and even competitive pricing as the decisive booking factor. Why? Because guests trust other guests.

Your listing transforms from a marketing pitch into verified social proof when dozens of travelers confirm your claims.

A large number of high-quality reviews signals business reliability. It solidifies your credibility, which contributes to ranking algorithm. It proves to potential guests that their experience will live up to the expectations you’ve set.

In this blog, we’ll cover ethical, proven strategies to help you get more reviews on TripAdvisor and show you how leveraging guest feedback will boost your visibility, trustworthiness, and ultimately, your bookings.

How TripAdvisor's Algorithm Works

Imagine Tripadvisor’s algorithm as a popularity scorecard. The more you engage with customers and the more positive feedback you accumulate, the higher you rank in search results. This ranking system doesn’t just depend on the number of reviews you have, but also on their quality, recency, and your response rate.

For example, look at Desert Adventures in Moab, Utah. They were stuck with average rankings despite offering great service. Then they started actively collecting reviews. Within three months, they moved from page three to page one in searches for "Moab adventure tours" just by doubling their monthly reviews and quickly responding to feedback.

This better visibility directly led to more bookings.

When you actively encourage guests to leave reviews, you’re sending trust signals to TripAdvisor’s algorithm.

How to Get More TripAdvisor Reviews

Now that you know how Tripadvisor’s algorithm works, let’s dive into actionable strategies that will encourage guests to share their experiences.

1. Provide an Outstanding Customer Experience

Nothing works better than to encourage customers to leave reviews by offering an exceptional experience. When you go above and beyond to satisfy your guests, they’ll naturally want to share their positive experiences.

Take Sunset Kayak Tours as an example. They changed their review strategy by adding surprise elements like serving local wine during sunset breaks, which guests often mentioned later in their reviews.

These "Instagram-worthy moments" display authentic customer experiences and give customers something specific and exciting to talk about online after their trip.

2. Ask Guests at the Right Time

Timing is key. Asking for a review too early or too late might not yield the results you want. After a great tour or service, ask your guests to leave a review before they leave the premises, while they’re still feeling the excitement of the experience, to really reflect guest satisfaction.

Think of it like trying to capture a sunset. If you ask for a review at the right moment, the experience is still vivid, making it easier for your guest to write something meaningful.


Tour company Mountain Expeditions boosted its review numbers by 42% by making verbal requests at the end of tours and sending reminder messages later that same day, instead of sending emails the next day.

3. Use Email and SMS Follow-Ups

Automated follow-ups are a great way to encourage reviews. Relying on your staff alone to manually ask for reviews may not be as consistent because when things get busy, it’s easy to forget about asking for reviews.

To give you an idea, 95% of text messages are read within three minutes. The best approach here is to combine a personal touch with consistent follow-up.

Train your staff to ask for reviews during peak experience moments, then back this up with automated reminders that include direct links. This way, guests get the reminder when they actually have time to write the review.

4. Optimize Your TripAdvisor Listing

Just like a neatly arranged storefront, an appealing TripAdvisor profile enhances listing performance and invites potential guests to check out your services.

Complete profiles with eye-catching photos, detailed descriptions, and the right category tags rank higher in search results because they match better with what search algorithms are looking for.

Adventure company Coastal Explorers almost doubled the number of reviews they received after updating their listing with professional photos, detailed trip breakdowns, and highlighted customer testimonials that showed off their premium experience.

5. Leverage Social Media & Website Integration

Seeing others rave about your service can influence traveler decisions and encourage customers to leave reviews themselves.

A great example is how one tour company cleverly increased its reviews by sharing customer review snippets in their Instagram stories along with QR codes that linked directly to their Tripadvisor page.

By embedding TripAdvisor review widgets strategically on your website or sharing your reviews via social media posts, you create social proof that resonates with potential customers. 

6. Engage with Existing Reviews

Taking the time to respond thoughtfully to reviews, good and bad, shows guests that you value their feedback, which is important for building credibility.

In fact, 71% of customers feel better about their overall experience when businesses show responsiveness to reviews and respond quickly to their concerns than those that do not.

When potential reviewers see that you’re responding to feedback, it shows them that their opinions matter. This encourages them to leave their own reviews, creating a positive cycle that boosts your online credibility through visible interaction.

7. Utilize Offline Methods to Increase Reviews

Offline strategies can also play a significant role in driving Tripadvisor reviews. Think of signage, QR codes, and printed reminders as gentle nudges to encourage customers to leave feedback.

Some tour operators shared how they increased their monthly review count after implementing elegantly designed table cards with QR codes at their check-in desks.

TripAdvisor’s Review Guidelines & Policies

TripAdvisor has clear guidelines against fake guest reviews, and violating these policies can lead to penalties.

Unlike Google (which allows owner response editing) or Yelp (which discourages direct review requests), TripAdvisor actively encourages businesses to request reviews while maintaining strict authenticity standards.

Here are some examples of reviews that may be flagged or removed:

  • Incentivized reviews (offering discounts/freebies for feedback)
  • Family/staff reviews or competitor manipulation
  • Review solicitation that specifies rating requests
  • Bulk submission from single devices/locations


TripAdvisor’s policies are strict, but they help maintain the integrity of the platform. This is why it's important to understand TripAdvisor’s rules and to rely on customer feedback that genuinely represents their experience.

Avoiding Fake Reviews & Negative Review Manipulation

While it might be tempting to buy reviews or manipulate feedback, it’s crucial to understand that these can damage your business’s reputation and ultimately affect your ranking algorithm.

Oceanside Parasail learned this the hard way when a marketing firm bought fake reviews for them. As a result, their listing was hit with a red fraud warning badge for six months, causing bookings to drop despite actual quality experiences.

In fact, false reviews and ratings cost businesses in the U.S around $152 billion annually— simply because damaged reputations mean decreased revenue.


This is why you focus instead on ethical strategies that build online credibility through genuine engagement rather than shortcuts.

How to Track and Measure Review Growth

It’s important to track and measure the growth of your reviews to really gauge the success of your review efforts. Tracking will also help reveal patterns that help improve future review acquisition strategies.

In fact, TripAdvisor offers valuable analytics tools, like TripAdvisor Insights, to help you monitor review metrics.

Even big companies like American Express notice a 10-15% increase in customer spending just by evaluating their service reps. This proves that customer review tracking is a good investment to keep your finger on the pulse.

Key Takeaways

  • Exceptional experiences naturally generate reviews - invest in service quality first.
  • Timely and personalized follow-ups (via email and SMS) significantly boost response rates.
  • Consistent engagement with existing reviews and optimizing your listing increases trust and improves visibility on TripAdvisor.

Frequently Asked Questions

Does TripAdvisor Penalize Businesses with Too Many Negative Reviews?

Yes. TripAdvisor may penalize businesses that receive an excessive number of negative customer reviews by lowering their visibility or ranking. Businesses with a history of negative feedback are flagged, making it harder for potential customers to find them.

Can Customers Edit Their TripAdvisor Reviews After Posting?

Yes. Customers can edit their reviews under certain conditions. If the review has been flagged or requires updating, they can make changes by contacting TripAdvisor’s support.

Is It Legal to Buy TripAdvisor Reviews?

No. Buying reviews violates Tripadvisor’s policies and can lead to penalties, including removal of the reviews and possible suspension of your listing.

Marketing

How to Boost Bookings with Affiliate Marketing for Travel Agencies

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Every day, travel agencies are losing bookings they never knew they could have had. Why? 

Because someone else’s blog, video, or email list is sending those customers somewhere else through affiliate marketing.

By turning influencers, content creators, and comparison sites into your salesforce, you can tap into new audiences, generate bookings around the clock, and only pay when it works. It’s a performance-based model that doesn’t drain your budget—it builds your bottom line.

In this guide, you’ll learn exactly how to build, launch, and scale an affiliate program that drives results, reduces acquisition costs, and grows your brand with minimal effort and maximum return.

Key Components of an Effective Affiliate Program for Travel Agencies

The best affiliate programs don’t just attract partners, they keep them engaged and delivering results. Here’s what your program needs:

Competitive Commission Structure

Affiliates need to see real earning potential. Whether it’s a flat fee per booking or a revenue share, your structure should reward effort and results. Consider offering commission per sale or lead, and reward top performers with bonuses or recurring payouts.

Robust Affiliate Tracking System

Trust hinges on accurate tracking. A good system requires accurate performance tracking with cookies, dashboards, and real-time attribution. This ensures partners are properly credited and motivated to keep promoting.

High-Quality Marketing Materials

Affiliates are more likely to promote your offerings when it’s easy. Supply them with pre-approved banners, swipe copy, email templates, and call-to-action buttons. Bonus: Make sure those materials rely on high-converting landing pages.

Dedicated Affiliate Manager

Even your top affiliates will have questions. A support rep or dedicated manager can optimize creative assets, track goals, and provide feedback. This personal touch makes your program more effective and more human.

Clear Terms and Conditions

Set clear expectations early. Include guidelines for payouts, prohibited practices (like bidding on branded keywords), and acceptable use of your assets. It protects your brand and streamlines disputes.

How to Implement an Affiliate Program for a Travel Agency

Launching an affiliate program begins with a solid foundation. From setting goals to choosing a platform and recruiting partners, each step plays a key role in your success.

In this section, you’ll learn how to build and launch a travel-focused affiliate program that drives bookings and grows your reach, without adding complexity to your day-to-day.

Step 1. Define Program Goals

Are you looking to increase bookings in a specific destination? Expand into a new demographic? 

Set clear goals tied to revenue, traffic, or geography. Align these with broader KPIs like retention or cancellation rates.

Step 2. Choose an Affiliate Platform/Network

If you're starting small, consider white-label or in-house platforms. Larger agencies may want to explore networks like CJ or Travelpayouts. Whatever you choose, ensure it can be automated with software and includes robust reporting tools.

Step 3. Recruit and Onboard Affiliates

Start by targeting niche travel blogs and influencers who align with your brand. Provide them with a welcome kit that includes a copy, image assets, and onboarding videos. Pro tip: Connect influencers with travel brands using tracked links to personalize promotions.

Step 4. Launch and Monitor

Your first month is all about testing and tweaking. Monitor behavior, track what creatives perform best, and experiment with tiers or bonuses. And don’t forget to review which affiliates are driven by referral traffic and which ones convert cold audiences more effectively.

Strategies to Maximize Bookings Through Affiliates

Affiliate marketing enables travel agencies to grow faster, with lower costs and a wider reach. The strategies outlined below show you how to transform your affiliate program into a consistent stream of bookings and achieve sustained long-term growth.

Offer Exclusive Deals/Promotions

Affiliates love having something special to share. Offer them time-sensitive discounts, early-bird rates, or bundle offers. Use personalized landing pages that amplify last-minute booking deals and make conversions easy.

Content-Rich Partnerships

Partner with content creators who produce guides, listicles, or video reviews. Help them enrich content with testimonials or destination itineraries. This kind of deep content enhances SEO through content syndication and keeps working for you long after it’s published.

Check out how online bookings can benefit from high-quality landing pages and content in our booking software overview.

SEO-Focused Collaborations

Work with affiliates who rank for high-intent travel keywords. These pages target niche audiences and consistently deliver bookings without requiring constant budget increases.

Performance Incentives

Motivate affiliates with monthly contests, exclusive tiers, or seasonal prizes. This approach works best during holidays, spring break, or other peak times, as affiliate marketing often benefits from seasonal campaigns.

Cross-Promotion

Run co-branded newsletters, blog features, or social media shoutouts. Promote top-performing affiliates inside your agency’s email campaigns. It strengthens brand trust via influencers and shows you're invested in their success too.

Mobile Optimization

Mobile is now the main booking channel. Having affiliate landing pages and checkout flows that are fully responsive increases the chances of repeat bookings for tour activities. A bad mobile experience = lost sale.

Benefits of Affiliate Marketing for Travel Agencies

Affiliate marketing is one of the most efficient ways for travel agencies to scale. It lowers customer acquisition costs while expanding your reach through trusted voices, targeted content, and untapped audiences.

  • Increase agency visibility online by distributing your offer across influencers, review sites, and niche blogs.
  • Cost-Effective Customer Acquisition: You only pay when someone actually books or leads—no wasted spend.
  • Scalability: More affiliates = more reach. It’s like having an unlimited sales team.
  • Enhanced Credibility and Trust: Influencers already have built-in audiences who believe them.
  • Diversified Marketing Channels: Affiliate marketing expands your reach across search, social, email, and content, reducing reliance on any one channel.
  • Access to Niche Markets: Affiliates generate passive income for partners that gives them an incentive to stick around and grow with you.

Legal Considerations and Compliance in Affiliate Marketing

Affiliate marketing can boost growth, but without the right safeguards, it can also expose your brand to legal and reputational risks. To stay compliant and protect your credibility, it’s crucial to follow regulations and set clear rules for your partners.

Understanding the Law

Follow disclosure rules under the FTC, Canadian Competition Bureau, and other authorities. It’s mandatory that any affiliate-promoted content clearly states the commercial relationship.

Transparency in Disclosures

Make sure all links and content include “sponsored” or “affiliate link” labels. This builds trust and helps you avoid legal trouble.

Protecting Your Brand

Use affiliate tracking and monitoring tools to prevent unauthorized use of your brand or promotions. Set clear rules against coupon abuse, false claims, or spammy content.

Key Takeaways

  • Affiliate marketing helps travel agencies grow efficiently by lowering acquisition costs and expanding reach through influencers, bloggers, and niche partners.
  • A well-structured program, with strong tracking, clear commissions, and quality creatives, drives real bookings and supports long-term scalability.
  • Ongoing success depends on smart strategies, legal compliance, and strong partner relationships that build trust and keep affiliates motivated.


Frequently Asked Questions

What Types of Affiliate Programs Work Best for Travel Agencies?

In-house programs offer more control and flexibility. Networks offer built-in affiliates and tools, but they charge higher fees. Smaller agencies often start in-house, then scale to networks.

What is the Difference between Referral and Affiliate Marketing in Travel?

Referral programs reward customers for sharing. Affiliate marketing is professional and aligns with performance-based marketing—you pay partners for real bookings or leads.

How Does Affiliate Marketing Compare to Influencer Marketing for Travel?

Affiliate marketing is long-term and focused on conversions. Influencer campaigns help build awareness, but they aren’t always trackable. Together, they work best.

Are There Any Common Challenges in Using Affiliate Marketing for Travel Agencies?

Yes—tracking issues, inactive affiliates, or low conversion rates are common. Combat this by vetting partners well, testing creatives, and refining your commission strategy.

Strategy

Top 7 Group Pricing Strategies for Tour Operators

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Group pricing is a balancing act. Set the price too high, and you risk scaring groups away. Go too low, and your profits take the hit. But when you do get it right, then you have a growth engine that fills tours fast and sells itself.

So why do operators use group pricing? Predictability, efficiency, and higher margins. 

Group pricing strategies help scale your business without overextending your resources. In other words, group pricing allows you to secure five or ten bookings with a single pitch. 

In this article, we will walk you through everything you need to know about group pricing that successful tour operators already use to boost their bookings, increase profit margins, and build lasting relationships with group organizers. 

7 Best Group Pricing Strategies for Tour Operators

If you want bigger groups, better margins, and a brand that markets itself, start with your pricing. Here are seven proven strategies that do just that.

1. Tiered Pricing

Tiered pricing creates pricing brackets based on group size. This strategy offers volume discounts to encourage large bookings. The more people someone brings, the less each person pays. 

For example, a city walking tour might charge:

  • 1–10 people = $100 per person
  • 11–20 people = $90 per person
  • 21–30 people = $80 per person

Tiered pricing scales profit margins by reducing per-person costs, allowing operators to offer discounts without sacrificing profitability. 

A real-world example of how tiered pricing can drive conversion is when a global network of travel leaders introduced a revenue-based, tiered membership pricing. This move led to a 75% retention rate among small operators.

2. Per-Person Pricing vs. Per-Group Pricing

Per-person pricing works best when your expenses rise with each extra person. You adjust quotes based on group composition and preferences. For example, a kayaking tour where every person needs gear. Everyone in the group pays a set fee, but at a slight discount for booking together. The group saves money, and you still cover your costs.

Per-group pricing is ideal for experiences where your core costs remain fixed, such as private museum tours or chartered bus trips. You charge one flat rate, whether five or fifteen people show up. This pricing often includes flexible cancellation terms to attract bookings

3. Dynamic Pricing

Dynamic pricing is like a weather app for your rates. It changes based on real-time demand, availability, and external factors. This strategy allows operators to maximize revenue during peak periods while maintaining competitive rates during slower times.

Hotels and airlines have mastered it, and tour operators are following suit. In fact, nearly 80% of IATA member airlines were using dynamic pricing by 2023. Airlines using real-time demand data to adjust prices saw revenue boosts of up to 15% on popular routes compared to static pricing.

4. Volume Discounts

Volume discounts operate on the principle that "the more seats you fill, the lighter the cost becomes per person." Think of it like carpooling in an Uber: more passengers, less cost per head. 

Volume discounts help fill tours faster and attract budget-conscious group organizers. Here are examples:

  • Book 10 spots and get 2 free
  • Groups of 15+ receive 15% off

5. Early Bird Discounts


Early bird pricing is one of the smartest ways to drive group bookings ahead of time. 

Effective early bird offers create urgency with deadlines and add scarcity by limiting availability. This strategy drives faster action from potential customers. In turn, you secure a predictable cash flow, plan staffing and logistics more effectively, and gauge demand more accurately.

Example: “Book by March 15th for summer tours. Only 50 spots available.”

Carnival Cruise Line’s “Early Saver” promotion offered up to 20% off for guests who booked at least three months in advance. The result? Record-breaking $20.8 billion in sales in 2019, driven in large part by early bookings

6. Seasonal or Time-Based Pricing

This strategy involves aligning pricing with seasonal demand and capacity. During busy travel periods, like summer, holidays, or festivals, you can charge a premium. When things slow down, offering lower rates helps keep bookings steady.

Here’s an example:

  • Summer whale-watching tour = $120
  • October tour = $85

This approach is especially useful if you operate in a destination with clear high and low seasons. It also helps spread demand more evenly across your calendar. That means steadier income, better resource planning, and fewer slow weeks to worry about.

7. Markup and Markdown Pricing Model

With this strategy, you adjust each cost to hit the right price. Just like tuning a guitar. Tour operators customize pricing based on group size and type, adding markups for premium inclusions or markdowns for budget options. 

Pricing is based on:

  • Fixed and variable costs (transportation, guides, permits)
  • Desired profit margins
  • Competitive benchmarks

This also requires negotiation with partners and service providers to lock in favorable rates.

Case Studies of Successful Group Pricing Strategies in Tourism

Here are real-world examples that show how strategic pricing can increase tour sales, reduce booking volatility, and deliver real business growth. All powered by the right tools.

  • North Shore Landing, known for its popular pirate-themed cruises, faced a challenge common to many operators: strong weekend bookings, but slower weekdays. Using Peek Pro’s dynamic pricing tool, they adjusted rates based on demand patterns, offering lower prices during slower times without discounting weekends. The result? A 20% increase in overall revenue and more balanced bookings across the week.

  • Catalina Island Conservancy also used dynamic pricing to smooth out demand. By lowering prices strategically on weekdays, they boosted Tuesday revenue by 12% and Wednesday by 9%. Even with slightly fewer total guests than the previous summer, this shift led to a 6% increase in overall revenue, proving that smarter pricing can outperform sheer volume.

Differences Between Individual and Group Pricing

Pricing for groups is like tailoring a suit for many bodies, rather than just one. Knowing when to use each model helps you meet customer expectations while protecting your margins.

Individual pricing:

  • Easier to calculate
  • More flexible
  • Best for solo travelers or couples

Group pricing:

  • More scalable
  • Encourages larger bookings
  • Focuses on margin optimization in pricing tiers

How to Select the Best Tour Pricing Strategy for Your Business

Choosing the right pricing strategy starts with understanding your unique business context, just like a traveler selecting the perfect tour based on their interests and constraints. 

Ask yourself:

  • Who is my ideal customer?
  • When do they book?
  • Do they prefer simplicity or customization?

A half-day local food tour might benefit from per-person pricing with early bird discounts, while a multi-day package for a corporate tour could use dynamic pricing and tiered group rates.

Always test and refine because pricing isn’t static. It evolves with your audience and operations.

Tools and Software for Group Pricing Optimization

Automated pricing tools reduce pricing errors, provide detailed analytics on booking patterns, and enable sophisticated strategies, such as dynamic pricing, that would be impossible to manage manually.

Tools like Peek Pro provide real-time pricing tools to stay competitive, automate rate changes, and sync with availability calendars. It’s like having a pricing co-pilot running in the background so you can focus on delivering experiences, not crunching numbers.

Common Challenges in Pricing Group Travel Packages

If a group drops from 25 to 18 last-minute, you scramble to adjust everything: transport, meals, and more. If the whole group cancels? That can wipe out your entire week's income. 

From unexpected cancellations to misjudged margins, group pricing isn’t without hurdles. Smart operators handle this by offering flexible cancellation policies that attract bookings while charging fees that protect their revenue.

Operators using automated pricing tools see up to 20% revenue increases in their first year.

How to Market Your Tour Group Pricing Effectively

Once your pricing is set, don’t bury it. Promote it clearly and proudly. Show pricing tiers clearly so organizers can calculate savings and justify the booking.

  • Use landing pages with bundled services as value-added experiences
  • Highlight early bird and volume discounts on social media
  • Customize emails with pricing based on past behavior using CRM tools

Key Takeaways

  • Group pricing isn’t one-size-fits-all; mix and match strategies based on your tour and audience.
  • Automation, CRM insights, and real-time tools are key to managing complexity.
  • Smart pricing grows your business, not just by getting more customers, but by earning more per booking.

Frequently Asked Questions

Can Group Pricing Increase Your Tour Profitability?

Yes. Group pricing models like tiered discounts or dynamic pricing can increase average booking size and improve profit margins. A wildland conservatory in California used dynamic pricing to lower weekday rates and saw a 6% boost in overall revenue, even with fewer guests.

Is Transparent Pricing Important for Tour Group Sales?

Yes. Transparent pricing builds trust and reduces friction. Group organizers prefer working with operators who provide clear, upfront pricing that they can easily explain to their groups.

Can Group Pricing Work for Luxury Tours?

Yes. The value proposition shifts from "save money by booking together" to "access exclusive experiences only available to private groups."

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