For airport pick-ups, all flights are monitored in real-time to guarantee prompt service, regardless of whether the flight arrives early or is delayed. The driver’s name and contact number will be provided within 12 hours before the scheduled pick-up. The driver will meet passengers in the arrivals hall 60 minutes after the flight lands, holding a name board for easy identification. It is crucial to contact the driver within one hour of landing to confirm your presence. If there are delays at passport control or baggage claim, please inform the driver to prevent any confusion. The driver will wait up to 90 minutes after landing at no extra charge. If no contact is made within 90 minutes, the booking will be considered a no-show and will not be refundable.

For Florence pick-ups, please be ready at the specified time and location. If being picked up from a hotel, public place, or large venue, contact the driver directly using the provided number to coordinate the meeting point if necessary. If any issues arise at any time, the office team is available to provide prompt assistance.

• Private transportation
• Personalized name sign at arrivals
• Transfer from FLR to Florence city center or vice versa
• All kinds of disposal for specific kilometers by car or van
• In-vehicle air conditioning
• Complimentary water bottles and tissues

• Gratuities for the driver, optional

This transfer service stands out due to its dedication to comfort, dependability, and personalized attention throughout the journey. Unlike typical transport services, it provides a private, direct service with professional drivers focused on your convenience and safety. The straightforward booking process and adaptable pickup times ensure a seamless and stress-free experience customized to your itinerary. Whether traveling for business or pleasure, this premium service promises a relaxing beginning to your stay in Florence, transforming it into an integral part of your travel experience.

• For Disposal services: 4 hours for up to 50 miles, extra charges apply for extra miles/hours
• For Disposal services: 6 hours for up to 90 miles, extra charges apply for extra miles/hours
• For Disposal services: 8 hours for up to 130 miles, extra charges apply for extra miles/hours
• For Disposal services: 10 hours for up to 170 miles, extra charges apply for extra miles/hours
• For Disposal services: 12 hours for up to 210 miles, extra charges apply for extra miles/hours
• Airport transfer will be made to Florence City Centre only
• Baggage limit: Sedan - 3 Bags (including checkin and hand bag) Van - 10 Bags (including checkin and hand bag)
• Extra charges for disposal: Sedan - 35 euro per hour Van- 40 euro per hour
• Transfers outside Florence city are not included

For a full refund, cancel at least 24 hours before the scheduled departure time.