• Booking Confirmation
  After making a booking, a reminder email will be sent 3 days prior to your transfer to confirm the details.
  Please note: bookings cannot be modified within 24 hours of the service.

• Driver Contact
  The driver will reach out via WhatsApp within 24 hours before your pickup. Please respond to ensure seamless communication.

• Pickup Process
  Airport Arrivals: The driver will be in the arrival hall holding a sign with your name.
  Hotel or Other Locations: The driver will wait in the car. Guests should verify the car by matching the license plate number shared via WhatsApp.

• Flight Delays or Cancellations
  If your flight is delayed or canceled, please inform customer support or your driver at least 4 hours in advance.
  If no notice is provided, the service will adhere to the original flight schedule.
  Same-day cancellations are non-refundable.

• Luggage Handling
  The driver will assist with loading and unloading luggage.
  Please note: guests are responsible for their own belongings, especially valuables.

• Private Transfer
  Enjoy a comfortable ride in your private, air-conditioned vehicle to your destination.

• Drop-Off
  You will be dropped off directly at your hotel, residence, or Fukuoka Airport departure terminal.

• Private one-way transfer
• Meet & greet service at Fukuoka Airport (driver with name sign)
• Booster seat
• Flight tracking with 90 minutes free waiting time after landing
• Toll fees, fuel, parking and driver assistance with luggage

• Extra waiting time per 30 minutes
• 22:00–5:00 Nighttime Surcharge
• Out-of-area location from
• Passengers or luggage exceed vehicle limit

Stress-Free Arrival – Enjoy flight tracking and 90 minutes of complimentary waiting time after your plane lands.

Convenient Meet & Greet – Your driver will be in the airport arrival hall holding a sign with your name.

Exclusive, Direct Service – Experience door-to-door transfers between Fukuoka Airport and your hotel or destination, with no shared rides.

Kid-Friendly – Child booster seats (for ages 3-6) are available upon request to ensure safe travel for young children.

Baggage Assistance – The driver will assist with loading and unloading your luggage for a seamless start to your journey.

Comfortable Journey – Travel in a clean, air-conditioned private vehicle with a professional driver.

For a full refund, cancel at least 24 hours before the scheduled departure time.