Important:
Please be aware that each vehicle offers a different luggage capacity. To ensure the most suitable vehicle is allocated, kindly specify the amount of luggage you will be traveling with before your journey (via message or email). If your luggage exceeds the vehicle’s capacity, a separate luggage vehicle can be arranged. The luggage capacity and size guide is detailed below.

Additionally, please provide the complete drop-off address in London and your flight number.

Our chauffeur will be ready to meet and greet you inside the arrivals hall of the terminal, holding a name board with your name. We actively monitor your flight, so if it arrives early or is delayed, there is no need to worry — we will be there at the correct time.

Once you have met your chauffeur, feel free to hand over any heavy luggage or trolley, and we will take care of it while escorting you to the vehicle. Upon entering the vehicle, you will be asked to reconfirm your drop-off address. You are also welcome to share your preferences regarding temperature, radio station, and to request the Wi-Fi password if needed. Mineral water and phone chargers are available on board for your comfort.

Please note that pricing may differ during festive periods (25th December, 26th December, 31st December, and 1st January).

LUGGAGE CAPACITY & SIZE GUIDE
(example luggage combinations are indicative and may vary)

Business Class (1-3 suitcases)

• 1 x Extra Large, 1 x Small
• 1 x Large, 1 x Medium
• 2 x Medium, 1 x Small
• 2 x Large

Business Class XL (5-12 suitcases)

• 3 x Extra Large, 4 x Small
• 3 x Extra Large, 4 x Medium
• 3 x Large, 4 x Medium

First Class (1-3 suitcases)

• 1 x Medium, 2 x Small
• 1 x Large, 1 x Medium
• 1 x Extra Large, 1 x Small
• 2 x Large

First Class SUV (1-4 suitcases)

• 2 x Large, 2 x Medium
• 1 x Extra Large, 2 x Medium, 1 x Small
• 3 x Medium

Cabin 55x40x25 cm / 21.7x15.7x9.8 inch
Medium 66x44x27 cm / 26.0x17.3x10.6 inch
Large 75x52x31 cm / 29.5x20.5x12.2 inch
Extra Large 81x55x36 cm / 31.9x21.7x14.2 inch

• Private transportation
• Meet & Greet
• On-board WiFi
• Bottled water
• Booster seat
• In-vehicle air conditioning
• Parking fees
• 60 minutes waiting time

• Gratuities

We offer fully licensed, insured, and reliable chauffeured travel services for individuals seeking a premium travel experience.

Flying can often be a stressful experience. Upon arriving in London, you may feel fatigued from your flight. At Lanz CTS, we ensure every trip is seamless, enabling you to travel with comfort, style, and peace of mind. For business travelers, this transforms travel time into organized, productive time — perfect for preparation, making calls, or quiet concentration — rather than a disruption.

For a full refund, cancel at least 24 hours before the scheduled departure time.