Magical experience - We had a great time, everything was wonderful, great value for money and the team were so nice we could not have asked for more a great day out

We would recommend to everyone taking this cruise for a full day of sightseeing in Halong bay - Our driver picked us up at the cruise ship port for Halong Bay. It was a 25 minute drive to the dock. The ship was large, three decks, with plenty of space for all the guests. There were plenty of activities and destinations during our journey like a speed boat ride and exploring caves. Rosy, our guide for the trip, was friendly and fun. The crew made us feel at home. The food that the chef prepared was delicious.

Hospitality at it best - We decided to pay the extra for a luxury cruise, and it was so worth it. At arrival there was a well organised reception and drinks available. The cruise was super comfortable with an excellent well stocked seafood Buffet. Our host Rosie was so much fun and a top tier hospitality professional. The whole cruise was exciting informative and fun Ha long Bay is a world heritage site and stunning beyond description 100% would go again. Don't be disappointed, with one of the cheaper cruises...

If you are going to come one in your lifetime to Halong Bay book this boat!! - Just been in Halong Bay 15 years after the first time. Obviously a lot of things have changed :) This was a family trip including grandparents and kids and I really wanted them to enjoy a bit of a more upmarket experience than the one I had 15 years ago and chose the right boat! The Amethyst is less than one year old and everything is spotless . Has a very nice sundeck with swimming pool included for the kids (and adults) to enjoy. Buffet lunch had a lot of choice including a super yummy whole fish grilled. They kept replenishing all options till the end of the lunch. the lunch area is very nice with very confortable and ample seats Nice afternoon tea also was offered. It has even showers to change after kayaking or having a swim in Tip Top. Visits were well organised with no time wasted but enough to enjoy caves or hiking to Tip Top. I definitively recommend this activity

Amazing Cruise and wonderful staff in Halong Bay - I and my husband had a joyful memories today in Halong Bay. The Amethyst Cruise is clean and tidy Served us with delicious food There staff are kind and approachable esp Miss Brenna and Mr. Y, showed us with an excellent service We are happy with amazing experienced in Halong Bay Keep up the work We really thank you Miss Brenna and Mr. Y

Wonderful new cruise boat on Ha Long Bay - The cruise boat is wonderful- one of the cleanest and nicest day cruises in Ha Long Bay. The staff are friendly and helpful and the good on the cruise was also very good. We had some vegetarians in our group and even they were taken care of with a variety of vegetarian options. The bathrooms were spacious and clean. The upper deck is very nicely done with the lights and the jacuzzi. The evening tea and snacks were especially good. We had a great day at Ha Long Bay, thanks to the Amethyst cruise. Special mention to Rosie, our tour guide and Brenna, the waitress who took care of our table.

Spectacular views of the Ha Long Bay - We booked this tour well in advance together with the Ninh Binh Day Tour. We again were contacted by WhatsApp text day/days before the actual travel day. The pick up was very punctual and the tour guide, Luan Do Hung, did an excellent job driving ahead of the bus to the next pickup, so people were ready when the bus arrived. Very efficient. Once we were on the road to Ha Long (about 2-2 1/2) hours drive, the guide did not address us at all. Didn't tell us what the program of the day would be. We have done many of these tours in different countries and never had a guide like him who didn't address us at all. Before coming to Ha Long, we stopped for a bathroom brake. Not a problem. But the stop was at a Diamond store which was a disappointment. I didn't come to visit a Diamond Store. I wanted to get on the boat and the enjoy the scenery. Not the fault of the guide but whoever organized the trip. We made it to the boat, the "Amethyst" and started the journey to Ha Long Bay. The boat was beautiful, the staff on the boat were extremely friendly and helpful. We were about 30 people on the boat which was great. We were told that in the high season about 100 people are on the same boat on the same cruise. So be beware what time of the year you are visiting. The scenery was just spectacular. During the cruise we were served a lunch buffet which was excellent. Later in the day we made a few stops. One one of the stops we could go on a speedboat (Optional) at a cost of about $ 13.00 per person). Included in the price were either Kayaking and/or go on 30-45 minutes bamboo boat ride. Similar to the boat ride in Ninh Binh, but here there were maybe 8 people per boat. Due to heavy winds, they could not stop at an island where you normally swim or sunbath on a sand beach. We were back in Ha Long by about 5pm. We boarded the bus. To our surprise there was no guide on the drive back to Hanoi. No idea what happened to the guide we had in the morning. The drop off in Hanoi was a little chaotic, since there was no guide and the driver didn't speak any English. But we managed to communicate with the driver with messages. All in all, a very worthwhile trip to a beautiful part of the country. Yes there are many boats in the Bay but it does not take away from the Beauty of the Bay. The only negative was the situation with the guide. Hopefully this was an exception and will be corrected in the future.

Successful, beautiful day trip, with cuts on the transfer - A great day trip. The crew was very helpful, the food was great and everything was very clean. The tour offers a lot, you can see and experience a lot, but also has enough time to relax. Only the transfer agreed with Hippo-Travel from the cruise port to the “Amethyst” didn’t work out - there was simply no one there. As a result, we were almost late, had to find a taxi ourselves. But it's not the crew's fault, everything worked out well on the boat, was a lot of fun.

Rude - From the moment we boarded, the experience was poor. The woman in charge of boarding was shouting at everyone, acting rude and pushy, which made the process chaotic and stressful. Once on board, things didn’t improve. We went to check out the pool area, only to find the pool completely green and unusable. On the top deck, while trying to sunbathe, men from the cruise were taking photos of me in my bikini, which made me feel very uncomfortable and unsafe. The behaviour of other passengers was also unacceptable—people were extremely rude and even grabbed utensils out of our hands at the buffet. Additionally, every destination we visited was severely overcrowded, making it hard to enjoy or explore the locations properly. Overall, this cruise was disorganized, uncomfortable, and not at all relaxing. I would not recommend it.