1. Booking Confirmation

Guests make reservations online and receive immediate confirmation.

Key details requested include: pick-up and drop-off locations, date/time, flight number (if applicable), and the number of passengers.

2. Pre-Trip Coordination

Our team reviews the booking information and assigns an appropriate vehicle.

Driver contact details are provided to guests prior to the service date.

For airport pick-ups, we track the flight to accommodate early or delayed arrivals.

3. Pick-Up

Airport pick-up: The driver waits in the arrival hall with a sign displaying the guest’s name.

Hotel/city pick-up: The driver arrives at the specified address a few minutes before the scheduled time.

The driver assists guests with their luggage and guides them to the vehicle.

4. Journey

Guests enjoy a ride in a clean, air-conditioned private vehicle.

Complimentary bottled water is available.

The driver takes the most efficient route, ensuring a safe and comfortable journey.

5. Drop-Off

Guests are delivered directly to the agreed destination (hotel, airport, or other address).

The driver assists with unloading luggage and ensures guests are safely at their destination.

The service concludes with a warm farewell and gratitude.

• Private vehicle — clean, new, and fully air-conditioned
• Airport entrance fees (for airport transfers only)
• Fuel, tolls, and parking fees
• Recommended Local Delicacies & Hangout Spots — All Pinned on Google Maps for You
• Bottled water
• Airport meet & greet with a personalized name sign at Column 10 in the Arrival Hall
• Experienced licensed driver
• Essential Digital Tips for Your Vietnam Trip
• Assistance with luggage

• Gratuities (optional)
• Additional stops outside the booked itinerary
• Your English-speaking driver can provide basic assistance and help take photos along the way

Effortlessly travel between Noi Bai International Airport and the lively center of Hanoi City with this exclusive transfer service. Relax in a modern, air-conditioned vehicle as a skilled driver expertly navigates the busy streets, ensuring a seamless and timely journey. Whether you’re arriving or departing, your driver will welcome you with a personalized sign, ready to help with your luggage and share insights into the local culture. With complimentary bottled water and a fixed price with no hidden charges, this service promises a convenient and enjoyable transfer experience for every traveler.

• Exclusive, private transfer designed for you and your group
• Experienced driver with local knowledge to enrich your journey
• Spotless, air-conditioned vehicles for your comfort
• Punctual pick-up at your chosen location with luggage assistance

For a full refund, cancel at least 24 hours before the scheduled departure time.