Unforgettable Ba Be Adventure – Highly Recommend ! - We just returned from our Ba Be Lake tour and we’re so happy with everything! The whole trip was perfectly managed. Our guide was amazing — he shared local stories and made sure we were all comfortable and enjoying ourselves. The accommodation was clean with a soft bed that gave us a good night’s sleep. Transportation was safe, and the van was clean and air-conditioned — ideal for our group of 11. We’d like to thank Daisy, Sam, and driver Minh for being so helpful and friendly. We saved a lot compared to other agencies, and everything we needed was included. Booking via bcfamilytour.com was fast and easy. We’ve already shared your WhatsApp (+84886559609) with our friends who plan to visit Vietnam. This is definitely the best option if you want to travel Vietnam with a small group and save money!

Very good service! - Very communicative. We were headed to Ba Bê National Park from Hanoi. Helped us the entire time assuring us of pick ups and drop offs. I was worried because Ba Bê is a little off the beaten path and their assistance was above and beyond. Very reliable. The contact Daisy was a real help. I can not speak enough to their customer service. Many thanks. Use this service.

Disaster - What can you say? We have been to Asia 4 times before on long-distance trips, but we have not experienced anything like this. Not only do you drive like you have an extra life you get screwed financially. We realize that tourists have to pay more than locals, but here it gets cheeky. Locals who drove exactly the same route paid the equivalent of 8.45€. We, on the other hand, paid the price offered here. It was also nice that you obviously not only paid too much for the trip, but also took a second break during the trip next to the first 15 minute pee break, during which the minibus was first cleaned by hand in a car wash for 15 minutes. Our time is worth nothing, despite the double money. As if that were not enough, dangerous situations were consistently caused by stopping on the highway and collecting people or packages from the side strip. That would have been half as wild for us if we had not passed a fatal traffic accident on the same day, in which both the accident victim and his brain were spread out on the road. Incidentally, this was acknowledged with a laugh from the driver. A warning about what you would look at there in a minute has been saved entirely. Yes, we have arrived at our destination. But I wouldn't book this tour a second time. There is probably a normal local bus at local prices, but it only leaves Hanoi once a day. No matter how this is, it must definitely be better than what we experienced with this booking.

Terrible Support - Had to pay double the price than the other tourists who were in the same bus. Also a passenger vomited on our luggage because it was unproperly stored. Contacted support and chatted personally with staffmember Daisy. Our complain was neglected and we were ghosted further on. Terrible support by Daisy and disrespectful communication. Scammed and disappointed