Eye-opening insight into the past and present of Johannesburg - Jo’ burg is a city with a mixed past and the tour was a fantastic way to spend a day sightseeing & learning about the city. Excellently led by Khongi, we enjoying a day in a private air-conditioned vehicle travelling throughout the city. Unfortunately the Apartheid Museum was shut, but we visited Consitution Hill where Nelson Mandela and Mahetma Ghandhi were imprisoned, then a brief stop at the FNB Stadium, before spending considerable time in Soweto. Here we experienced the 3 levels of housing including visiting a shantytown which was quite confronting and eye-opening. We then travelled onto the Hector Pietersen Memorial and Museum which details the awful events of the Student Protests against apartheid in Soweto in 1976, before finally visiting Nelson Mandela House.

Johannes historical visit - We had a very pleasant tour of key historical sites around Johannesburg area with an outstanding driver and guide Norman . Would strongly recommend this tour particularly with Norman

Not just a tour! - This was very unexpected! I expected a ‘tour’ and we got an amazing tour guide ‘Norman’ who gave us a real flavour of SA and an immersion into the culture now and then. Can recommend highly enough!

Johannesburg Past, Present and Future - Johannesburg (Joburg to the locals) is a troubled city, but don’t let that stop you from taking this tour. In fact, it’s part of the reason to take the tour. First, with the help of our hotel it was very easy to book the tour the night before. We were leaving South Africa later in the day after the tour and at the end of the tour they even dropped us of at the airport promptly at the time we requested. Mining and minerals, with the wealth that followed led to Johannesburg becoming the financial capital of South Africa. However, in the 1980’s and 1990’s conditions deteriorated for several reasons including high crime rates. I mention this brief history because the tour really is about Past, Present and Future. The past is about the development that made Johannesburg a great city, then deteriorated. Our guide, Norman, was incredible. He started the tour giving the history in much more detail and accuracy than what I have presented. He took us through the city including downtown. The dystopian hulk of the now abandoned, but once grand Carlton hotel is a good symbol of what has happened to the city. There are many other examples you will see including many architecturally important, but dilapidated buildings. The other part of the past is apartheid. Johannesburg and Soweto are crucial to understanding the history of apartheid. In downtown we visited the constitutional court. It was built on the site where apartheid era prisoners were held and tried. The court is a symbol of the new era of justice brought about by the end of apartheid. The most impactful part of the trip was the visit to Soweto. It is still home to some of the poorest of the poor and the tour took us through those areas. It was also ground zero for many of the events that led to the end of apartheid. The visit to the Hector Pieterson (who I had never heard of) museum was so moving that I will never forget it. After visiting the museum there was a nice buffet lunch near the Nelson Mandela house, followed by a visit to the house where he lived much of the time when he wasn’t in jail. We were told by Norman and you will frequently read that the street was home to two Nobel prize winners, Nelson Mandela and Desmond Tutu. You have to understand the past to understand the present and I can’t give our guide Norman enough credit for the job he did with his presentation. Everything was detailed, precise and extremely interesting. And what about the future? Norman had an unwavering belief in a bright future for Johannesburg and the country of South Africa. It is an attitude I frequently encountered during our trip to South Africa. He made it a tour never to be forgotten. Highly recommended!

Comprehensive One Day Tour - Nhlalala Travel packed in a full day's itinerary with many interesting places to see in Johannesburg and Soweto and topped it off with a fascinating tour of the Apartheid Museum. Most memorable was the drive through Soweto where the guide explained the living situations of the three different classes of residents. This included a brief and safe walking tour of a shanty town where the most destitute of South Africa reside. The guide was very prompt, punctual, professional and conveyed a great deal of information about the sites visited. I will contact this company again when I return.

Tour of Soweto , downtown Johannesburg, Constitutional Hill and Court - I arranged this tour for visiting cousins from South America. Norman collected them right on time and their feedback after the tour was exceptionally good with Norman leaving them delighted with his knowledge, passion for history and culture, and his all-round good-nature and kindness. With English not being their first language, Norman made sure they understood and was patient in understanding their broken English. They rated him a great driver and felt extremely safe with him, returning home full of smiles and eager to share facts they had discovered through Norman. Being seasoned travellers, they rated Norman as a great guide and ambassador for South Africa and its history.

Nhlalala Travel cultural tour of Jozi city - Norman of Nhlalala Travel is a great guide, full of wisdom, and a rich history of Jozi city, Soweto and the people who live there.

so much covered so well in just one day: Apartheid Museum, Soweto, Constitutional Court - Norman Mlambo is kind, warm and insightful. He shepherded our group through the Apartheid Museum, everyday sites in Soweto (areas typical of different income classes), the Mandela House, lunch, and the Constitutional Court back in Joburg. Thoughtful responses to questions, informative presentations. He also got us to the airport with plenty of time to spare, having planned for traffic that for once did not materialize. One piece of guidance on this particular itinerary: get going early! The Apartheid Museum really requires at least 3-4 hours and we had a little less than two ... we were rushing through the second half which is the most important and absorbing portion, and could have stayed far longer. All our fault for getting started late. We had business colleagues, my teenage daughter and her grandfather -- tour was good for all.

Great day - I spent the day with Norman on the ultimate Johannesburg day tour. We were a small group of only 4 so it felt like a very bespoke and personalised tour. I enjoyed it a lot and got a great overview of Johannesburg and its history.

Very poor and careless service - We have booked with this agency a tour of Johannesburg in January. It was on our way back home from Kruger Park that we had a whole day and booked a cultural city tour with this agency for our family of 3. They asked for a down payment of 35% when booking some weeks in advance and for the full payment of the balance before the tour start. We did so - they were supposed to send us a payment link for the balance one week before the tour but they forgot, we noticed them and we paid. In the morning of our tour, the weather at Nelspruit Airport was bad and our flight was cancelled so we could not make it to arrive to Johannesburg at the previewed hour. We even had to rent a car and drive for more than 4 hours so as to be sure we get in time for our flight back home in Europe. I wrote them a message right after the cancellation of the flight was announced, let them know that we could not make it and kindly asked them whether we could be reimbursed all of part of the Euro 250 cost of the tour. They did not answer for a week or so. After few kind follow ups, they replied, they said they will inquire again internally, I waited for another 2 weeks, made follow ups again. Long story short, they not even bothered to answer something. Not to say that they did not announced us that in case of cancellation due to a non-attributable reason they will not reimburse anything. Anyhow, a very poor service, a clear careless agency related to its clients and absolutely no sympathy or courtesy for its clients. I am even more surprised they have such high ratings. My recommendation - be careful if you book with them and never pay the balance before the tour (as they request).