• Krakow - The tour commences with transportation from Krakow, with pickups starting in the Podgorze district, south of the city. The journey traverses the city, stopping at several meeting points. It takes approximately 40 minutes from the first to the last meeting point, which is Straszewskiego 14, Hotel Maltański. Pickup is arranged based on your booking selection. The Auschwitz-Birkenau Museum is situated 65km outside Krakow, and the trip takes about 1 hour and 15 minutes. All drivers are fully licensed with EU permissions for passenger transport. An English-speaking tour leader will be available to assist you throughout the journey. Upon arrival at Auschwitz, there will be a brief break for coffee or restroom use. A professional Auschwitz Museum guide will then lead you on the tour inside.
• Panstwowe Muzeum Auschwitz-Birkenau - The tour of Auschwitz begins by passing through airport-style security with metal detectors. You will walk through an underground tunnel to reach the original Auschwitz gate with the sign “Arbeit Macht Frei.” During the visit, you will explore many barracks featuring exhibits such as human hair, prisoners’ pottery, and photographs. The guide will also show you block 11, the site of the first gas chambers. Upon exiting the block, you will see the death wall and the gallows where Rudolf Höß was executed. Continuing on, you will enter the gas chamber and crematorium in Auschwitz I, which leaves a profound impression, illustrating the scale of the Holocaust. According to Auschwitz regulations, groups are limited to 30 people, and all visitors receive a headset to hear the guide.
• Brzezinka - After visiting the first camp, there will be a short break. Following this, a bus will take you to the second part of the tour at Auschwitz II Birkenau, located 3km from Auschwitz I, to continue the tour with your guide. Birkenau was the largest camp, covering 171 hectares, where nearly 100,000 prisoners were held. Here, you will see some of the prisoners’ wooden barracks, originally designed as horse stables, and the original freight wagon used to transport prisoners. During the tour, you will witness the ruins of four gas chambers and crematoria, providing a stark reminder of the Holocaust’s scale.
• Krakow - At the tour’s conclusion, you will walk to the car park for a short break. There is a bookstore, restaurant, and benches available for rest. After the break, you will be transported back to Krakow to one of two meeting points to avoid traffic congestion. Please note that Krakow is an old town with many one-way streets and traffic-restricted zones. Main streets are often congested. The tour leader will inform you of possible drop-off options based on current city traffic conditions.

• Highly qualified, helpful and friendly tour leader
• Headsets to hear the guide clearly
• Pickup from 8 different meeting points all over Krakow
• Round-trip transportation from and to Krakow by air-conditioned vehicle
• Certificated Museum English speaking Guide (if option selected)
• Professional support in case of any issue available on Whatsapp, Email, Phonecall
• Entry fees to Auschwitz I and Auschwitz II Birkenau

• Food and drinks

• VISIT: Auschwitz-Birkenau Museum is visited by thousands of people every day. Keeping your own pace of sightseeing may not be possible. It is mandatory to behave appropriately. The dress code is casual but it requires respect for the place. It is forbidden to eat, smoke or act in a loud manner at the museum sights.
• PICKUP: The tour departs from several meeting points. Please make sure to send us your preferred pickup point or your accommodation place. Exact pickup time will be sent the day before, after 5 pm via WhatsApp
• CHILDREN: It is not recommended to visit this museum with children below 13 years. However, it is the parent’s personal decision, the tour for children below 13 years may be done without a headset and receiver. Tickets for children (3-11) include entrance tickets without the receivers and headphones in Auschwitz. If you want your child to visit with a headset please book “Youth tickets”
• PICTURES: It is allowed to take pictures in museums, except few indicated exceptions. It is forbidden to take photos with the use of flash.
• DEPARTURE: It’s highly recommended to reserve a whole day for the tour as the start time may change following the rules of Auschwitz.
• WEATHER: Please wear weather-appropriate and respectful clothing, as this is a memorial site. Entry waits can be long, so bring warm layers, rain gear, or sun protection if needed. The museum determines the pace and length of the tour.
• DOCUMENTS Regarding the Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide the full names of all participants of the tour. It is necessary to take with you any document with a picture for the tour which may be checked at the entrance to the museum. Otherwise, you may not be allowed to enter the museum.
• BAG LIMITATIONS: Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
• LUNCH: Lunch is not included but you can order a lunchbox separately for 30zł which will be delivered to you during the tour. To place an order you may send us an email no later than 7:00 pm the day before. Please note that there is not enough time for a regular lunch between visits to Auschwitz I and Birkenau. Ordering a lunchbox or bringing your snacks is highly recommended. On the spot, there are only a few places to buy food and drinks, however in high season, there may not be enough time to stay in long queues.
• STUDENT: Youth tickets discount is only with a valid student ID card, on the day of the tour. Please ensure to take your student ID card with you, otherwise, you will need to pay an extra fee for an adult ticket
• GROUP: The maximum number of people in a group with a guide is 30, meanwhile, in the vehicle, there may be two groups together.

For a full refund, cancel at least 24 hours before the scheduled departure time.