Very good tour to get great insight for the few hours. - Very casual and comfortable tour with interesting insights into the history and a great stop to Gion and down the street of restaurants that are private and secluded for the Geisha. Our guide was well spoken in English and friendly and knowledgeable. We enjoyed the temples and walking the market streets. Great few hours spent.

Excellent way to explore Kyoto - Excellent service with our tour guide Roberto. He went above and beyond to help us explore Kyoto. Highly recommend it

Great guided tour - This was a great way to see some of Kyotos most amazing sites. Robert was a great guide. Full of facts and told with just the right amount of detail. Robert took us by bus and train to various locations and was able to keep us engaged during the rides. We loved that it was customized so that we could set the pace and even stop for a quick shop. Kyoto is amazing and Robert our guide made it outstanding.

Great guide, too hard for elderly people. - Ricardo was a perfect guide. He understood how strenuous it was for me and my friend and accommodated us. Very kind and knowledgeable.

Unorganized Outfit - Reserved a 3hr pvt tour 3 days beforehand. No specific start time was given but we were flexible. Didn’t receive any communication until the night before and the guide had us down for an 8hr walking tour with 2 others. Found out from our guide that he is just told by his boss who to communicate with the night before and they bundle the tours regardless of what you sign up for. We made it work by finding a meeting spot and went to a few different spots over the last 2.5-3 hours of the tour but just not a very well organized outfit.

NULL COMMUNICATION AND NEVER PASSED POR US - We tried many times to contact the number we DAN DE the operator, they never answered, we sent emails. and in the end they NEVER passed POR us, and the mom ENto not even an apology, we had to contact right there in the hotel and more expensive. LOUSY SERVICE,

Very disappointed- a no show guide or tour - The guide was a no show. We waited for an hour and also contacted the tour operator. The number provided didn’t work and they never responded to the chat. I am waiting for my refund from Viator. Terrible experience. Do not book!

the tour operator... - the tour operator cancelled one day before the activity. found no availability on any other tour. very disappointed