A great way to spend the day - This is the only way to visit Sintra. Your family gets picked up at your accommodations and takes you on a journey of a lifetime with no worries. We went to Sintra, then downtown Sintra, Cabo Roca and Cascais. Parking in these locations are very difficult to impossible. You don't want to spend time looking for parking and wasting your time. This is the way to go. Just remember to buy tickets for Sintra because they don't.

Wonderful Experience - The place is incredible and we were very lucky to have the tuktuk driver, who was extremely friendly and attentive to our group, taking us to the best places for photos. Just wonderful! I recommend it to everyone who visits!

A Huge Expensive "Taxi Ride" with a Driver That Didn't Even Show Up - Unprofessional "scam" that is really just the most expensive taxi ride. Here's why: 1. DRIVER DID NOT SHOW UP AT: We were directed to show up at 9:30 am. The driver never showed up. I had to call the tour operator and he told me that the driver was running late due to traffic as he had to drop off his children at the school. I empathise with this but since we paid for a service, why didn't they find another tour operator? If this is a legit, organized tour operator with an office - wouldn't they have found another driver? The driver was expected to arrive at 10:30 am instead ( he was on his way ) but we had already been waiting for more than an hour with my two 70+-year old parents with slight mobility issues...and thus I decided to cancel. It was unforgivable that we got there 30 mins before and are made to wait another 1 hr. 2. TOUR OPERATOR : Tried to blame us by saying that he has been trying to reach me for days on an incorrect number on Viator. Although my phone number was incorrect ( it had a Hawaii number from when I was in Hawaii last ), he could have reached me via Viator app like ALL tour operators have done so. The tour operator finally sent me an email stating that he didn't have a password on Viator and that is why he couldn't get through. HOW UNPROFESSIONAL - so you run a tour via Viator and you don't have a password to access the info of your tour guests? Isn't this a priority since it is safer to communicate via Viator platform rather than through direct contact on personal calls or emails to customers? I have gone with Viator many times before but I think Viator is becoming a platform for scam artists, particularly expensive taxi rides. We paid around $ 300 USD to be taken by a tour guide and yet, even when we checked the price on an Uber to go to the location, it was not more than $ 25 - $ 30 USD. With a $ 300 USD price tag, we expect the following: a) Tour guide that arrives on time...at the right location and the right time. b) Detailed program sent ahead of time via Viator platform. c) Detailed information given on history, culture etc of the places We got none of those. We didn't even get a driver to show up on time at the right location!