London Tour: Big Bus & London Eye Experience
3.6
257 Ratings

Experience the best of London with this two-in-one package. Hop on and off a sightseeing bus to explore iconic landmarks, then enjoy breathtaking views from the London Eye. Includes a free River Thames cruise.

Duration: 7 hours, 15 minutes
Cancellation: 24 hours
Highlights

Red Route (Route)

Operating Schedule: Buses run every 10-20 minutes. The first bus leaves from Stop 1: Green Park Underground at 9:00 AM, and the final bus departs at 6:00 PM.
1. Piccadilly
Stop 1: Green Park Underground
2. Hard Rock Cafe
Stop 2: Hard Rock Cafe
3. Queen Elizabeth Gate
Stop 3: Queen Mother Gates…

see more
What's Included
  • Big Bus hop-on, hop-off sightseeing tour (24- or 48-hours)
  • Get an extra 24-hours hop-on, hop-off free in August!
  • Thames river cruise
  • London Eye entry ticket
  • Audio commentary available in 7 languages
  • Complimentary headphones
What's Not Included
  • Hotel pick-up & drop-off
  • Food and drinks
Additional Information

Discover London aboard an open-top, double-decker Big Bus on this hop-on, hop-off sightseeing tour and enjoy a trip on the London Eye as part of your ticket. With your 24 hour ticket, design a personal itinerary with dozens of possible stops, including Buckingham Palace, Westminster Abbey, Big Ben, Tower of London, St. Paul’s Cathedral, and many more….

see more
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.6
(257 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Julie_h
Aug 22, 2025
Hop on with your Viator... - Hop on with your Viator ticket at any Big Bus stop. Short waits except the green route. Prepare for 30+minutes on the green route. Great way to get oriented.
Review provided by Viator
Lisa_f
Aug 22, 2025
London Eye experience - Everything I hoped for!!! I has been on my bucket list! Nice that you can sit or stand. It gives the chance to see so much!
Review provided by Viator
Francis_n
Aug 21, 2025
London from three perspectives. - The hop on hop off was a great way to get a feel for London. The Eye was a relaxed experience that was memorable. The river cruise was also good.
Review provided by Viator
Kylie_e
Aug 16, 2025
Purchased bus/London eye... - Purchased bus/London eye & Thames cruise ticket. All I can say is that it was excellent!! A great day with no mishaps with booking.
Review provided by Viator
Ann_z
Aug 13, 2025
Great - I was happy with the wait time, not long waiting at all. Took us to the top places plus around London
Review provided by Viator
Artm536
Aug 10, 2025
Get the high view and then the street view. - This was our first trip to London and it was packed with people. The tourist area along the river was a madhouse of all ages and hundreds of kids. We had these tickets to the Eye and they required picking a time to enter so that dictates your day plan. The Eye is a good attraction and allows good views of that area of London and I liked it. The Cruise was just a crowded boat ride between the eye and the Tower Bridge where we got off to catch the Hop on Bus. That turned out to be a real challenge finding the bus stop and we walked around way more than we wanted. They claim that the stops are well marked but that is false. Some of the signs include many other bus companies in small type. Once we learned the app it was better. We did not feel well because we learned later that the crowds gave us Covid. The route has about 45 possible stops but we just rode it the full loop.
Review provided by Tripadvisor
Tracey
Aug 10, 2025
Overcrowded and Unsafe - When we boarded the bus it was overcrowded and we had no seat however the driver kept letting more customers on. We are in our 60’s and stood for over an hour - we had no ability to hook in our ear phones or see out the windows easily. Because we persevered until we had a seat we ran out of time for the London eye and the cruise. Yes it was peak summer holidays but I’d bought my tickets months before. We are still in London - today is our last day but so very disappointing
Review provided by Tripadvisor
Journey26981763152
Aug 15, 2025
Big Bus London, Walking is faster, waste of money - Got the 48 hour ticket because we thought this would be a nice way to get around the city while we were there. Our experience is that the busses only arrived an hour or more at each stop. Even though the app and other maps say every 20-30 mins, so please note each bus is an hour each not ever 20-30 minutes! Lots of time stuck in traffic but guide was good. But then we got to a stop and they said this bus is changing lines, it is now doing the blue instead of red route , so into the wrong direction we didn't want to go. We didn't feel like another hour wait. We didn't even use this the second day we just opted for taking the tube, so abit of waste of time and money in my opinion. If Im only in town for 2 days I don't want to waste time, so do something different don't do this.
Review provided by Tripadvisor
Thed743
Aug 11, 2025
Bad customer service - Due to protest in Central London on Saturday there were many road blocks and road closures. Waste of time and money. Cannot contact Big bus as telephone number on itinerary does not work. Why sell tickets when there is going to be a protest. £150 wasted
Review provided by Tripadvisor
Thomasivanbetts
Aug 9, 2025
Lack of information, accuracy, and buses - Quick version: poor information, website out of date / incorrect, and clearly much less frequent than all their rivals. TLDR: booked the Big Bus combination ticket with the London Eye; plan was to go the Natural History Museum after the London Eye, so went to bus stop 12 (nearest to the Eye) but was told the buses weren't stopping there, so went bus stop 19; no buses came for 20ish minutes - the driver from a Golden Tours told us to maybe try bus stop 11. At bus stop 11 we found a semi-helpful, kind-of polite (ish) Big Bus employee explaining that there were issues with road closures changing which stops were being used (all the other tour bus companies seemed to be operating fine, and there were many more of them), but that a westbound bus would here in less than 15 mins . After nearly half an hour of standing in the sun with three increasingly impatient kids, we took the underground to Kensington. Do not recommend.
Review provided by Tripadvisor
Check Availability
From $82
From $82
up to 15 guests
1 - Adult
Select a date
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
More activities from this operator
From $106
3.4
110 Ratings
Tower of London Tour: Explore History with Hop-On Hop-Off Bus and River Cruise
From $39
3.7
10.6k Ratings
London Bus Tour: Open-Top City Exploration