When making a booking, you will need to advise your flight details and your London City accommodation details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It’s that easy!

Please call us before the 90 minutes has elapsed or you may miss your transfer.

Once you have landed in London, enter the Arrivals Hall after customs and immigration, look for a representative with a blue Airport Transfers sign with your name on it who will meet you next to the designated meeting points in each terminal. For FIT and groups, Dependent on the state of immigration, customs and baggage clearance times you will be met 45-60 minutes after landing.

Meeting Points for Heathrow airport:

Terminal 2 & 3: In front of WHSmith /

Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets.

IMPORTANT: Transfers are held until 90 minutes from your actual flight arrival time which we track. If delayed in customs, you must call toll-free from any UK payphone or from a mobile or landline before the 90 minutes has elapsed or you may miss your transfer.

Don’t forget to book your London Departure Airport Transfer for the journey home!

• One-way private transfer
• Child seats available (additional cost)
• Meet and assist service

Begin your visit to London City smoothly with this exclusive, one-way transfer service from London Heathrow Airport. Simply make a reservation before your journey, meet your driver upon arrival at London Heathrow Airport, and relax as you are transported to your central London City hotel in the comfort of an air-conditioned private vehicle. This private transfer service from London Heathrow Airport is available 24/7 to accommodate your schedule and is designed for private groups of up to six individuals.

• One-way private transfer from London Heathrow Airport to your London City hotel
• Convenient door-to-door service with a professional driver
• Rates are applicable for private groups of one to six passengers
• Private transfers are available 24 hours a day, seven days a week

• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
• When arriving into London on an overnight flight, please ensure you book for the date you land.
• Children: All infants & children are charged as full fare paying passengers. Should infants/children require a special car seat, this is payable direct to driver at an additional GBP10 per journey and must be requested in advance. Please note that the above may not be available in all areas at all times. Should a car seat not be available on the date of service, infants can still travel as per UK laws.
• Luggage Restrictions: Large items such as skis, surfboards, wheelchairs (excluding foldable) & golf bags are not permitted under any circumstances. Likewise, any excessive luggage requirements of more than airline standard of 1 suitcase and one carry on per passenger should be checked with Airport Transfers at time of booking.

For a full refund, cancel at least 24 hours before the scheduled departure time.