Booking Confirmation: The operator contacts the passenger through any available method to verify booking details. Adjustments to the pick-up time and location are made if requested by the customer.

Punctual Pickup: Ensuring the driver arrives on time at the specified pick-up location.

Driver Details: The customer receives the driver’s information and contact number for ease of communication.

Communication with Customer: The driver stays in touch with the customer, providing accurate arrival times at the pick-up location.

Assistance with Luggage: The driver helps the passenger with luggage at both pick-up and drop-off points, ensuring a smooth experience.

Luggage Capacity per Vehicle Type:

• Saloon: Accommodates up to 2 passengers with 2 large suitcases and 2 carry-on suitcases.
• MPV: Accommodates up to 4 passengers with 4 large suitcases and 4 carry-on suitcases.
• Large MPV: Accommodates up to 6 passengers with 6 large suitcases and 6 carry-on suitcases.
• Executive: Accommodates up to 2 passengers with 2 large suitcases and 2 carry-on suitcases.
• Luxury: Accommodates up to 2 passengers with 2 large suitcases and 2 carry-on suitcases.

Each passenger is also allowed to bring one handbag or backpack.

For additional luggage, a larger vehicle will be necessary at an extra cost. Please contact the reservations team for assistance with upgrading your vehicle. Oversized or excessive items (e.g., golf clubs, bikes, surfboards) may have restrictions—please inquire in advance to confirm if they can be accommodated.

At the end of the tour, please share your feedback. Your opinion is greatly valued as it helps us improve and informs others about this experience.

• Private transportation
• Bottled water
• In-vehicle air conditioning
• Free Extra Pick-up Waiting Time Of 20 Minutes for Southampton Port Pick-Up
• 75 Minutes Of Waiting Time At Windsor Castle

• Extra waiting time after 20 minutes - £12.50 for each 15 minutes (for Cruise Pick-up)

Based in London, this company boasts over a decade of experience in delivering dependable transportation services with skilled drivers. All vehicles are fully insured, licensed, and approved by Transport for London. The company places a high priority on punctuality, ensuring each journey is seamless and timely, demonstrating a commitment to valuing clients’ time through excellence.

The services encompass all types of private transfers, including transportation to and from London airports, cruise ports throughout England, and customized private tours. The company is committed to offering swift and efficient services, emphasizing comfort and reliability.

The fleet includes modern electric, hybrid, plug-in hybrid, and diesel vehicles, merging eco-friendly choices with traditional dependability. Customer feedback is actively utilized to enhance services and guarantee an exceptional travel experience!

For a full refund, cancel at least 24 hours before the scheduled departure time.