• Pick-Up Information:

1. Identification: The operator will communicate with travelers through the app or platform used to request the service. Upon arrival, the operator will either:
   ● Display the traveler’s name: The operator will hold a sign with the traveler’s name clearly visible.
   ● Describe the vehicle: The operator will provide details about the make, model, and color of the vehicle in pre-arranged communication for easy identification. The license plate number can also be provided if necessary.
2. Direct Contact: The operator will call or message the traveler (through the app or platform) upon arrival to inform them of the operator’s location.
3. Meeting Point: The agreed-upon meeting point will be confirmed in advance. This might be:
   ● The designated pick-up area at the port, airport, or tour starting and pickup points.
   ● The address of the traveler’s hotel or another specific location provided.

• Route Information:

1. Route Type: The operator will offer information about the route.
   ● Direct Route: Unless otherwise requested, the operator will take the most direct and efficient route to the destination, using navigation apps to avoid traffic and delays.
   ● Scenic Route: If interested in a more relaxed journey, the operator can offer a scenic route option (if available and reasonable) that may take longer but could offer pleasant views or pass by points of interest. Travelers should specify their preference at the time of booking or request a scenic route during the trip.

• Trip Duration: The operator will provide an estimated trip duration based on the chosen route and current traffic conditions.
  ● Direct: Direct routes have no stops unless requested.
  ● Planned Stops: If requested, the operator can accommodate short stops along the way, such as for restrooms or refreshments. Travelers should notify the operator in advance of their requests.

The operator is dedicated to making the travel experience as smooth and comfortable as possible!

• Bottled water
• Guide/Driver

• Lunch

Reliability and Safety: Our vehicles are meticulously maintained, and our drivers are highly experienced and trained in route knowledge and safe driving practices.

Enjoy a clean and immaculate vehicle equipped with comfortable seating and air conditioning climate control. We also offer amenities such as Wi-Fi, charging ports, music, and screens for video playback.

Luggage Capacity: Ample space is available for luggage and personal items, with special considerations for passengers with disabilities, including wheelchair accessibility.

We utilize optimized routes to reduce travel time and avoid traffic congestion, while maintaining punctuality and flexibility in the event of unforeseen circumstances.

Technology Integration includes GPS tracking to assist with route planning, vehicle location monitoring, and ensuring passenger safety.

Our transportation services go beyond merely moving people from one place to another. They encompass safety, comfort, convenience, cost management, and the overall experience, making it our key differentiator.

For a full refund, cancel at least 24 hours before the scheduled departure time.