Manta Equador tour - We had a wonderful tour in Equador! Juan was our guide. We were on Holland Americas Oosterdam and were just there for the day. Juan took us to the local fish market, traditional hat maker, rain forest and a great spot for lunch on the beach. The restaurant was especially good and tucked away. Not a touristy spot! Highly recommended this tour with Juan as guide

Highly recommend - Tony was an excellent guide. Very conscientious. Very enjoyable. We did serval things on our tour. The fish market, the Panama hat making tour, the rain forest and a chocolate factory. A full day of adventures.

A must do in Manta - I really enjoyed all the stops along our journey. The fish market was something I will never forget. Learning how the Panama hats are made and watching the demonstration was amazing. Lunch at the cozy outdoor restaurant overlooking was a pleasant surprise. The only negative was not seeing any monkeys on our hike in the forest.

Great Tour - We had a great day with Flora and our driver Alejandro. We saw a lot and were lucky enough to see the howler monkeys! It was quite warm, but to be expected.

Could have been better - Through no fault of his own , our tour was late to get started due to 2 ships in port and limited shuttle bus service. We actually started our tour 1 hour late. Because of this we ended up cutting out places we were supposed to go to at the end of tour, which included lunch. We were on the tour all day with no meal (guide did supply a snack of plantain chips and bottled water, which was our only food on an all day tour we spent too much time at some spots, making it hard to get all activities in. I don’t blame this on the tour guide, he was actually very knowledgeable and filled us with interesting facts. His name was Christian. We don’t get back to dock with 1/2 hour before all aboard so no time to do anything on our own. Didn’t get to peruse the foods of Ecuador or any souvenirs. Again, I don’t fully blame the tour guide but he could have readjusted priorities due to our very late start

A hot mess. - The air conditioning in the van was woefully underpowered on a sweltering hot day. The driver took got lost, played annoying music videos and took wrong turns which shortened the rainforest visit and jeopardized a timely return back to the ship.

Worst Viator trip ever - This excursion failed on many levels. 1. The van was not air conditioned leaving us in stiffling heat. 2. The tour description did not match what we did. It was supposed to be a rainforest hike for 2 hours, indicating an easy first hour and more difficult the 2nd hour. We only got about 20-30 minutes and the hike had many stairs on a steep slope. 3. The guide did not seem to know the itinerary, taking us first to the Panama hats for more than 1.5 hours, then lunch for another 1.5 hours, then rainforest for 20-30 minutes. All other listed things did not happen. 4. The driver did not know where he was going, having to ask directions from locals extending the time in the blazing hot van at least an hour. 5. It was not safely run in that individuals that could not navigate the rainforest hike were simply left behind to find their way back to the van.

Unprofessional, disappointing, unsafe, not as advertised - After 40+ cruises and innumerable tours over the years, this tour is one of the least professional and certainly the biggest disappointment. The itinerary was reversed, leaving the focus of the tour, the rainforest, until the end instead of at the beginning. Too much time spent at Montecristi , the Panama hat shop, and the lunch, to allow the specified length of time at the rainforest, the highlight of the tour. Instead of 2 hours in the tour description, we had only 20 minutes. Any longer would have jeopardized our return time to board the ship. The description given for this tour of the rainforest walk was completely inaccurate. It described the first of the 2 hours as a flat, easy walk, and the 2nd hour as more strenuous, with the stipulation that those choosing not to do the 2nd part could return to the bus on their own. NO PART of the walk was flat and easy. Some of the group walked less than 90 yards and had to return because of the difficulty level. We would not have booked this tour if the description had been accurate. The guides at the rainforest did not speak English, making it impossible for the group to know what to look for or to understand what they were seeing. The driver got lost en route to lunch and made wrong turns, further delaying the progress. He stopped to ask directions from locals. Both driver and tour guide had no idea where we were or how to get to the rainforest and again stopped several times to ask locals for directions. The entire group became apprehensive, very nervous, and concerned where we might end up. The tour guide promised repeatedly that it was “just 5 more minutes.” When the group requested to forget about the rainforest and return directly to the ship, again the guide said we were almost there, just 5 more minutes. After 35-40 minutes we stumbled upon the rain forest entrance. On the way back to the ship, the driver put the group at risk by driving too fast and passing vehicles on curves in an effort to return on time. The tour guide gave no narrative on the rainforest, the focus of the tour, and very little on the other stops. And without a microphone, it was difficult for the entire group to hear. He stood and faced forward most of the time he was speaking, so all was we saw was his back. Sent from my iPhone

Huge Disappointment - This tour did not deliver as advertised! Less than 30 minutes was spent in Pacoche Wildlife Refuge. This should have been the 1st stop. The driver was lost several times and was texting while driving. The air conditioning in the van was not cool and the check engine light kept coming on. Too much time was spent at the restaurant and the Panama hat store. The guide was not as knowledgeable as I hoped he would be. This was the worst Viator experience I have ever had. I am requesting a full refund!

Worst tour ever - Worst tour ever! They reversed the order of the tour. We were in a small van that was very hot with air conditioning that wasn't working. The highlight of the tour should have been the rainforest, but they first took us to a Panama Hat Makers store where we stayed too long. There was no time limit given. We were then told we were going to a restaurant for lunch. It was very far, and the driver go lost many times and had to stop and ask locals how to get to the restaurant. Several times the driver had to back up on in a small dangerous area. It was clear the driver and guide did not know where or how to get to the restaurant. During this time, it was sweltering hot in the van. After the lunch, which was good, time was running out to see the rainforest. The guide said it was close to the restaurant which was not accurate and again the driver appeared lost. By the time we got to the rainforest, everyone was tired, hot and anxious about getting back to our cruise on time. We only had 20 minutes in the rainforest and got back to the cruise within 45 minutes of our designed time. The tour of the rainforest could have been wonderful if we had done it at the beginning of the tour when we were not anxious and very hot. This was the opinion of our small group in the van. In the past we have had good experiences with Viator, but this one was terrible, and they should have refunded our money as the day was miserable.