Fun way to spend time on the water! - We had lots of fun kayaking with Clear Kayaks Maui! You really can see very clearly through the bottom of the kayak. We saw lots of fish, but unfortunately no turtles. That didn’t limit our enjoyment, though. They gave an excellent overview of how to maximize our time on the water safely and getting the kayaks into & out of the water (over the wave break) went very smoothly with their help.

Excellent kayak option on Maui - This was a great kayak option. Mush less expensive than going with a guide. If you have any kayak experience, this is the way to go. If you want to see whales, you can go out to deep water, or stay close to shore to see some turtles. Get good directions to the meeting place; google maps didn't quite get us to the right place.

Awesome kayaking adventure! - I loved kayaking on the ocean! Beautiful views of the islands! Loved watching the sealife through the bottom of the kayak. Everyone was very nice and helpful! Awesome time... did it twice in same week! Felt like an ancient voyager, explorer!

Awesome trip with Clear Kayaks of Maui - Our family had an awesome time kayaking and snorkeling with Clear Kayaks of Maui. Our guide Kyle was very thorough going over information and instructions before setting off on our trip. He was very attentive to the safety and needs of all the members in our group. We felt like we were in good hands. The snorkeling was awesome as we got up close opportunities to see the sea turtles and other marine life on the reef. The optional pictures that were taken were fantastic! Overall, a great experience and we would not hesitate to go back.

EXCELLENT - It is self guided with clear instructions in the beginning. The clear bottom was awesome and we saw turtles, coral, etc. The husband and wife team who own it were professional and kind. Would highly recommend this excursion for a relaxing kayak experience.

Great way to start your day!! - So peaceful and beautiful!! The water is so clear we saw fish turtles and a beautiful reef!!easy in and easy out if the water

Nice, but nothing special. - The people and kayaks were nice, but the glass bottom boat was nothing special and we saw one turtle on the trip.

Not much to see. - Clear kayaks was a good idea. However, disappointed in the results. Saw very little marine life. A few fish, that was all.

DO NOT USE THIS COMPANY! Worst customer service EVER!! - DO NOT USE THIS COMPANY. THEY WILL NOT MAKE THINGS RIGHT AND THE CUSTOMER SERVICE IS HORRIBLE First of all, the booking process is confusing and not very clear. We booked 2 kayaks and paid for 2 kayaks. Not knowing they were tandem. After getting lost because the confirmation email didn’t indicate not to use the correct mapping app, we arrived late for our 9 am tour. When we arrived, we were met by a lady who told us the quick safety measures but was abruptly stopped when she told us to block the view of her pitbull from an elderly woman walking her small dog, as she told us, “the dog doesn’t really like other dogs, so please move in closer so you can block my dogs view”. We were shocked as this as the other couple that was on the same tour was elderly and could very easily been knocked over. Not 2 seconds later, the pitbull - that’s was NOT tied up, charged the small dog, across the road and attacked the small dog. The tour guide luckily, managed to control the dog and the smaller one was u harmed, but the owner was very frightened, as were we. Lucas came and finished our safety briefing and we proceeded to the beach. Upon reaching the beach, we had to assist the elderly couple down the rocks as Lucas watched on. To be clear, these people were not part of our group. We asked where our kayaks were and I was kind of put on the spot as I thought we were getting 2 single, clear kayaks. There were only tandem kayaks on the beach, at which point, Lucas didn’t really give us a choice but to go tandem, as there were no singles down there. After helping the elderly couple into their kayak, we loaded ourselves and off we went. When we finished, we asked if there was a difference in price as we only took one kayak out instead of the 2 that we paid for. Lucas said, there was no difference in price. Which is absolutely not true. The price for one kayak is $125. The price of 2 is $250. Therefore, I felt as though we should have been refunded $125. Through multiple RUDE emails, Lucas refused. DO NOT USE THIS COMPANY. THEY WILL NOT MAKE THINGS RIGHT AND THE CUSTOMER SERVICE IS HORRIBLE.

Notify customers in advance of cancellation policy - We booked a kayak on Nov. 17th for 9A Friday, Nov. 22nd. We received a reminder email @ 12:05P on Thurs., Nov. 21st - nice! We are excited and ready to go Friday morning and arrive 10 minutes early. Looking around, we didn't see "Clear Bottom Kayak", so I called and learned that they cancelled our trip due to lack of other reservations. While I understand the need to have X number of rentals to offset costs for bringing kayaks to the water, I take issue with a couple of things that could have been managed/communicated better. 1) Have a clause or statment before a prospective customer books that "excursions are subject to cancellation if the outfit does not receive a minimum of Y number of reservations." 2) If you call a customer to advise of a cancellation, make sure you SPEAK with or recieve a return text from said customer. (The guy I spoke with at the time of our reseravation said he left me a message last night. I looked and did see a missed call at 6:42P; however, I did not receive a VM notification until after I made the call to CBK). It would have been nice to receive a text advising of the cancellation - this is something I would have seen. 3) If you don't contact the customer, be prerpared to call or text again prior to the appointment. Had I not called just before our appt time, I would not have known that they cancelled on us. Needless to say, we planned our day around this outing. VERY DISAPPOINTING.