Great Tour - This was awesome. I would recommend. It was rainy so there was no sunset to see. So we basically did whale watching, which did not disappoint ( we saw atleast 8 whales if not more. The crew and the captain were great. 5 Stars!!!

I highly recommend this trip! - Loved this excursion! The crew, bartenders, captain and musician were all wonderful. Yummy food, great guitarist and hula dancer and they didn’t skimp on the drinks. Beautiful views (but it does get windy!). Traffic will be worse than you think or what your gps says so give yourself extra time. Bring cash for tips!

Excellent cruise! ... - Excellent cruise! Wonderful staff, delicious food, and yummy, premium cocktails! Even saw a few whales 🐳 Highly recommend!

Whales everywhere! - Crew was kind and hardworking. Food was delicious. Good drinks. Captain went out of his way to stop and watch the whales! We got to see 3 whales doing tail splashing together!

Awesome trip during whale mating season. - This is a great late afternoon excursion. We'll worth the price and during whale watching season added immense pleasure to the trip.

Whales, dinner and drinks - A wonderful experience! So many whales too see in January. Food was great and the open bar was amazing.

All was very nice except... - All was very nice except the directions to the pier were missed by us so we needed to call Viator in New York for help and that took so long we ended up asking at another pier where to go :(

Canceled due to weather - It was canceled due to weather so really can't say good or bad. I would have loved to experience and they asked if we would like to reschedule our refund but I had to get the refund due to not another day to do it

Not great - This was our second sunset tour visiting Hawaii, the first one was amazing with perfect weather. This second one was not a good experience, it poured the whole time. Staying on the first floor would’ve been just fine if it was equipped properly for all of us to have a table. However, this boat is not equipped to hold everyone on the first floor and it was very crowded since no one could sit up top due to the storm. Before we left there was very loud and clear thunder, and the heavy rain only got worse. It was extremely disappointing, I understand the weather is not their fault but they should’ve reschedule/reimburse our money because it was not a fun experience at all standing for two hours and searching for an open surface to be able to eat dinner.

DO NOT BOOK THIS TOUR with this company or use VIATOR for your excursions! - Ridiculous company that does not value customer service. We were delayed on getting to the place due to a massive traffic jam but still arrived 3 MINUTES after the scheduled time for the tour. They already left and we couldn't do the tour. I called Viator on the way to the place to contact the company to let them know that I would be a couple of minutes late and they were not able to reach anyone. So I asked Viator to help me reschedule the tour for the next available date which is 2 days later and they got no response again. I called the company myself to reschedule and they said they would call me back and never did. I once again ask Viator for help and they tell me that the company refused my refund request. I tell them that I never asked for a refund because I still wanted to do the tour and just wanted to reschedule. Viator responds back that after review, the final decision is that they cannot refund or reschedule or give a credit. So as a faithful customer for years that travels at least 4 times a year and uses Viator for excursions, they couldn't do ANYTHING to solve the problem. They can care less about their customers. So stay away from using them and stay away from booking this tour with this boating company as well because they were also no help and its nearly impossible to even get in contact with anyone there. There are many other companies to book through that are better and actually care about customer service.