Playa del Carmen Private Transportation: A premium service from Cancun Airport

236 Ratings

Playa del Carmen

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Experience the ultimate convenience and luxury with our Playa del Carmen Private Transportation. Our professional chauffeurs provide safe and reliable travel for up to 8 guests per van. Book now!

Duration: 55 minutes

Cancellation: 24 hours

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Highlights

Enjoy your travel and let us pamper you, live the emotion of a stress-free trip, where you only have to worry about having fun. Book online and let your Cancun Airport Transportation in hands of professionals, no matter if your destination is Cancun or any other place in Playa del Carmen, eTransfers Cancun will make your travel a great experience!
With…

What's Included

Private transportation
In-vehicle air conditioning
Pickup and drop-off from designated meeting points
All fees and/or taxes
Hotel/port pickup and drop-off

What's Not Included

Foods and drinks, unless specified

Additional Information

A TOTALLY PRIVATE SERVICE! WE ACCEPT A MAXIMUM OF 8 GUESTS PER VAN.
Our Playa del Carmen Standard Transportation is the best way to start your vacation!
Provided by our professional chauffeurs, the Standard Transfers offers safe travel to your destination in Playa del Carmen. Also, you don’t need to worry if you have a delay on your flight since our…

Location

Playa del Carmen

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

4.3

(236 Ratings)

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235rmt

Jun 1, 2025

Great - Amazing. Just look gmfor the business sign. And the confirm the name. I got to the airport early. And the guy was already waiting for us 30min before schedule time. Nice private transport

Review provided by Tripadvisor

Larhonda_m

May 27, 2025

Great service all around - We had a hiccup with the pick up time but it is what it is. It was a high travel day being an American holiday so all is forgiven. They were early and not late by the way!! However our ride was smooth, peaceful and quick. Ultimate professionals and I’ll definitely use them again when I revisit the area

Review provided by Viator

Samantha_k

May 14, 2025

Good customer service and easy to book - Responsive and prompt. I have used Viator for excursions and transfers in the past, and have always been satisfied.

Review provided by Viator

Joannabbbb

May 7, 2025

Recommend it! - Great company. Everything went smooth and on time. The drivers were nice and helpful. We will pick them next time too! Can’t say a bad word about Etransfers.

Review provided by Tripadvisor

James_c

Apr 23, 2025

Positive clean and... - Positive clean and professional driver and drop off. Will use again as the service is reliable and professional. No further comments

Review provided by Viator

Casey_j

Jun 15, 2025

Long wait for driver - Not a good experience as we had to wait about 30 minutes outside the airport for our driver. We booked in advance and even confirmed our arrival time the day before to ensure our driver would be waiting. Our flight arrived at 12pm and our driver did not arrive until 1:30pm. Not a good experience

Review provided by Viator

Austin_w

May 29, 2025

Go with another option - Using this service was a horrible start to our trip. Other groups traveling with me had similar experiences with E-Transfers and actually couldn't even find their ride and had to schedule another option! I would avoid this service like the plague and I even thought since it cost a bit more, it would be better ...wrong. First issue I had was they requested my flight arrival information, which I provided and was completely useless. After asking the front desk agents where car pick up is, they directed me to someone holding a sign, which he mentioned it's going to be another 25-30 mins before the car is ready. Why? I thought you track my flight so the car will be ready. After waiting 30 mins outside in the heat jsut standing there, I asked again and he was like oh, "it's now ready". Second issue, when we got in the car, my wife and I never felt so unsafe. Weaving in and out of traffic, stop and go, slamming on the breaks. My wife literally got car sick. We travel internationally quite often and understand driving in other countries can be quite different, but this was next level. I really thought about just asking him to stop and let us out. Please avoid and just book a private car. It's a shame Cancun airport doesn't allow Uber and the Taxis are a complete rip off.

Review provided by Viator

Stacy_w

May 8, 2025

A ride is a ride, or so I... - A ride is a ride, or so I thought. We were picked up and driven to the airport, but the communication was frustrating. Whether I tried WhatsApp or messaging through Viator, there were no responses for hours. We had suggested a pick-up time, but I couldn’t get them to confirm our preference. Finally, I received a message saying they would send a confirmation with our preferred pick-up time, but again, I waited hours with no response. I was begging for just a 30-minute difference in the pick-up time. On the day of the pickup, there was still no message, and no one answered my calls. We waited and waited, and our ride arrived much later than their suggested time. Since the original time of 6:45 AM had passed and there was no communication, we had no idea if someone would show up. Almost 20 minutes later, our transportation finally arrived. This company would greatly improve if they focused on better communication.

Review provided by Viator

800seksans

Jun 8, 2025

Very Poor Customer Service- better to use a different transportation service - Stayed in Playa Del Carmen 3 days. Did not respond to my question for pick up time for 2 days. Finally took several phone calls to get into contact. Demanded that our privately paid car show up four hours before our flight from Cancun to Los Angeles. Took quite of bit of wrangling back and forth with delay responses to finally agree on getting to the Cancun airport 3 hours before our flight. Driver showed up late as well but not by much (5 minutes) when told driver will be waiting for us, instead we had to wait for our driver. The worse part made several calls and got no answer.

Review provided by Tripadvisor

Angell_l

May 27, 2025

Don’t trust - They never responded after multiple attempts to find out what time they would pick us up and viatator is refusing to request a refund even though they could not reach the operator also! Ripp off

Review provided by Viator

Check Availability

From $13

up to 15 guests

1 - Adult