Service Process – Important Information Before Booking

Trip Confirmation (2 Days Prior)
An email will be sent 2 days before your scheduled service to confirm the details of your pick-up, including date, time, and location. Please note that driver details are not provided in advance as they may change.

Driver Contact
The driver will reach out to you via WhatsApp or email either the night before or on the day of your service. Ensure your WhatsApp number is accurate and accessible.

Airport Pick-Up – Real-Time Flight Tracking

• Meet & Greet: The driver will be waiting in the arrival hall with a name sign. Enjoy 90 minutes of complimentary waiting time after your flight lands.
• Non Meet & Greet: A detailed map of the pick-up location will be sent to you in advance.

Non-Airport Pick-Up
For city or hotel pick-ups, the driver will wait for up to 15 minutes at your confirmed meeting point, such as the hotel lobby or entrance.

Vehicle Options – Fully Insured, Comfortable Private Cars with Professional Drivers

• Up to 5 passengers: Accommodates up to 5 suitcases (24-inch size). Toyota Alphard or similar.
• Up to 8 passengers: Accommodates up to 8 suitcases. Toyota Hiace.

Please choose the vehicle type based on the total number of passengers and the size of your luggage.

• Standard tolls and fuel charges
• Flight tracking with free waiting: 30 min for pick-up, 15 min for drop-off
• Licensed driver and insured vehicle (Toyota Alphard/Hiace or similar)

• Extra waiting time per hours
• 22:00–6:00 Nighttime Surcharge
• Out-of-area location per kilometer
• The provider is not liable for losses caused by flight delays
• Passengers or luggage exceed vehicle limit

Avoid the hassle of navigating trains after a long flight. Our private airport transfer and Mt. Fuji charter service transports you directly from Narita or Haneda to Japan’s most iconic destination — Mt. Fuji.

No transfers. No lugging around baggage. Just a seamless, private journey in a clean, air-conditioned Alphard or Hiace, driven by a professional chauffeur.

Whether your destination is a lakeside ryokan in Kawaguchiko, a hotel in Fujiyoshida, or an outlet mall in Gotemba, we’ll take you there directly, safely, and comfortably. This service is perfect for:

▪︎ Families and groups with luggage
▪︎ Couples on a relaxing getaway
▪︎ First-time visitors to Japan
▪︎ Anyone who prefers enjoying the view over figuring out directions

We provide fixed pricing, door-to-door pickup, and scheduled service — the driver arrives at your requested time, waiting up to 30 minutes for airport pickups, or 15 minutes at hotels.

Planning a return trip to the airport from Mt. Fuji? We offer return service as well.

For a full refund, cancel at least 24 hours before the scheduled departure time.