Once the booking is confirmed, a message will be sent with straightforward instructions and a map indicating the meeting point just outside the Costa Maya Cruise Port, as independent tour operators are not permitted inside. The driver will be waiting at the designated pickup area, holding a sign with the guest’s name for easy identification.

After the greeting, guests will board a comfortable, air-conditioned vehicle for a direct journey to Bacalar, following a smooth and safe route without unnecessary stops. Upon arrival, the driver will guide guests to the check-in point of their activity and remain in contact for the return pickup.

When the experience concludes, the driver will be ready to transport guests back to Costa Maya. The drop-off is at the same area near the port entrance, allowing guests to walk back to their ship with ample time before All Aboard. The entire process is designed to be clear, punctual, and stress-free for cruise travelers.

• Private transportation
• In-vehicle air conditioning

• Gratuities

This transportation service caters to cruise passengers seeking a seamless, direct, and dependable journey to Bacalar. Travelers will appreciate a private, air-conditioned vehicle, timely pickup right outside the port, and a professional driver dedicated to ensuring comfort and safety. There are no shared groups or delays, just a quick and stress-free trip that returns passengers to their ship well before the All Aboard time.

For a full refund, cancel at least 24 hours before the scheduled departure time.