Apr 8, 2026
Enriching experience,... - Enriching experience, ethical and the staff and guides were adorable. Solo or with several, I recommend.
Review provided by Viator
Apr 6, 2026
We had a great experience - We had such a great time with the elephants! They were incredibly sweet and gentle. We got to prepare food for them, feed them plenty, and even help bathe them, which was such a special experience. It was amazing to see them roaming freely in a large, open space.
We also appreciated seeing the many certifications they have showing their commitment to proper elephant care. It’s inspiring that they hope to build an elephant hospital in the future once they have enough funding.
I would definitely recommend this experience to anyone visiting the island. Thank you for such a memorable experience—we’ll never forget it!
Review provided by Viator
Mar 25, 2026
Strongly recommend this... - Strongly recommend this tour. Had acgreat time feeding and interacting with multiple elephants in their natural habitat. Guides were knowledgeable, informative and professional. Sad hearing the back stories of the elephants, but happy they have been rescued. The tour waited for use past the start time while we got tendered from our cruise ship. Princess Cruise Line, prioritized elite passengers and people with ship excursions over passengers who privately booked tours.
Review provided by Viator
Mar 19, 2026
Great day - What a wonderful day ,staff are friendly, informative and clearly passionate about the welfare of the elephants
Highly recommend this half day experience
Driver friendly and prompt, have booked through this company several times and cant fault them at all🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🌟🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘🐘
Review provided by Viator
Mar 15, 2026
It's quite hands on... - It's quite hands on albeit not all of a total of 9 elephants can be touched. U make food & feed them. Drivers to/from hotel were very good. Beverages & a substantial snack was also included.
Review provided by Viator
Mar 6, 2026
The best shore excursion ever!!! - The best ever! Shady area, beautiful, wonderful people who take care of elephants. One of the best shore excursions I have ever had!
Review provided by Viator
Mar 5, 2026
We had an excellent 3hr... - We had an excellent 3hr experience where we prepared some food for the elephants, fed one, saw eight others then walked to a field and watched the elephants eat. We then watched an elephant, close up, have some fun time in a pool.
A simple but nice meal was provided along with water, orange juice, tea/coffee.
The staff were very informative, polite and answered all the questions asked. We were all provided, via email, with a short video our time with the elephants. It was clear the elephants were well cared for and the staff were dedicated to them.
Would highly recommend.
Review provided by Viator
Mar 4, 2026
Value for money, excellent experience! - Fantastic experience!! From contact as soon as we had booked, to maps of exactly where to meet the driver, who was very helpful. The Team at the sanctuary were knowledgeable and the elephants were amazing. To see them in their natural habitat and thriving, after hearing some awful stories of their past, was definitely worth the trip. From learning about the individual elephants and how they are being looked after, to making their food, feeding them, seeing them in the jungle, and enjoying a mud and water bath! Value for money and definitely worth doing when in Koh Samui.
Review provided by Viator
Apr 26, 2026
Samui Elephant Home Is Beautiful - This tour was highly unorganized from the start. I arrived at the meeting point 15 minutes early and checked with 3 different vendors holding signs for the elephant sanctuary, but none of them were for our tour.
About 10 mins after the scheduled meeting time, a few of us were confused and asking around to figure out which guide we belonged to, but no one seemed to know. One of the other guides even made a phone call for me trying to figure things out. After all the other groups had left, I contacted the company and was told to wait. A man pulled up in a van. He spoke very little English, but based on his clipboard, we realized we were part of his group.
He drove us to the sanctuary and we arrived late. Because of the delay, we were asked if we wanted to spend more time with the elephants and skip lunch. Most of us agreed, and someone asked if lunch could be packed to go.
The Samui Elephant Home sanctuary itself was very nice, clean, well-maintained, and the staff were incredibly kind and informative. The ladies there did a wonderful job sharing the history of each elephant, and I loved that we were able to see them roaming freely in a more natural, jungle-like environment.
The handlers working directly with the elephants seemed somewhat impatient and annoyed with the group and whole process. As we were leaving, I noticed one of them standing next to an elephant smoking a cigarette, which didn’t seem appropriate or healthy for the animals.
On a positive note, the staff kindly packed our lunches for us before we left, and the food was delicious.
Overall, while the sanctuary itself was a great experience, the lack of organization and coordination from the tour company took away from what could have been a much better day.
Review provided by Viator
Apr 10, 2026
Good sanctuary but took way longer than expected. - The sanctuary is lovely and the tour is overall well structured. A few thing to mention though: the whole tour from the moment you get picked up till you are dropped off is 5h, not 3. If you are staying in the north of Koh Samui, you are 1h away from the sanctuary. The pick up car was an open truck (no AC, you are in the heat for 1h straight)- it’s exhausting, especially during the heat peak (you get picked up at 1pm).
Review provided by Viator