Very straight forward, great customer service and near to Central Park - Great experience from start to finish. Staff were friendly and professional from the off. Bikes were decent, price was good and Central Park was very close by. Nothing but positive things to say about the people and cycling round the park in the sunshine was a beautiful experience. Wouldn’t hesitate to use them again next time I’m in NYC.

Central Park family tour - Nice experience , all staff is nice . All bike’s were good. We were 5 with all ages and everything went well !!!! Hope we can get back soon

Central Park bicycling - Bike paths are limited to mainly the perimeter of the park. Employees at Fancy Apple bike rentals were great!

Family at the park - Fancy Apple Bike Rentals - Great place, good bike selection, amazing service and super friendly staff. Jamie is the man!

Great scooter ride through central park - I need everybody great bike rental. Great customer service. Scooting through Central Park was amazing and fast. Lots of sites to see stopped to play tennis. It was great.

Family Scooter ride through Central Park! - Jamie was great. He showed us how to use scooters. We had a great time and will be back for another ride. My kids and I had a blast.

Adviceable - Excellent alternative to know. There are cycle paths everywhere. Highly recommended. Use the Google Mayo app

Extremely bad service - This was the absolute worst experience, renting an E bike and unprofessional people I’ve ever seen. We had a two hour electric bike reservation that I had made a week or two prior to us getting there, when we arrived to pick up our bikes, they said they didn’t have any because they were all being charged, but yet they came out with a bike and had me make sure it was the right size for me, then came out with, but looks like a child electric bike for my husband, and then ask our son if he would be OK riding an actual bicycle like a 10 speed and he said OK reluctantly but he also didn’t have a choice, so now we’re on our way to Central Park with for our two hour ride around Central Park and then less than an hour my husband‘s bike died, and those bikes are old and not easy to pedal when you don’t have the power of the electric behind you so my husband had to stop and I really wanted to go around the park one more time since we still had an hour left. So my husband went and sat and people watched while me and my son tried to go around Central Park for the second time and though I’m behold, my bike died a quarter of the way in so I had to pedal 75% of Central Park. It was hell and not fun. It was hot. I felt like I was gonna pass out the bike is not easy to pedal and I was not happy. Then when went to the bring the bikes back to the pick up spot, which is the store. I said I wanted a total refund and they refused to do it and try to blame it on us and said well there’s nothing wrong with the bicycle. Why would you want a refund for that, well because that’s not what we reserved and we’re just hemming and hiring about how we should’ve called them and they could’ve helped us, first of all didn’t know their phone number. I ordered it through a second party Viator, who is not helping us either with our refund. So Vidor decided to give us a partial refund which doesn’t include the seven dollar insurance that they forced us to get and it’s unacceptable and I would never ever ever ever ever ever ever ever ever ever rent from them again, or recommend them, to top that off while I was complaining about our experience there was a lady standing behind us who said the same thing happened to her and then also said she wanted her money back so obviously this isn’t the first time this happens. It sounds like it’s an hourly deal. I was so mad that they let us leave their store, knowing that the charge was not gonna last for two hours it’s totally unacceptable and it ruined our time in New York. Bad bad service.

Extremely bad service. - I had a reservation a week in advance when we got there they didn’t have any bikes for us. I needed three somehow they found two bikes and made our other guest use a regular bicycle and we had the bikes for two hours an hour in both batteries died in the E bike in the middle of Central Park, it was not fun, trying to ride that bike and didn’t want to ride a bike, which was the reason of renting an E bike, so after getting the bikes, finally back to the destination to drop off the bikes they were acting like they were so surprised and tried to blame it on us somehow, after I asked for a full refundthey didn’t wanna do it, there was another guest in there who said her bike also died and said she wanted her money back also. . So basically they knew those batteries were not going to last and they still let us go which to me was unacceptable never rented a bike from them ever.

Dishonest Bike Business - When we arrived at the store to pick up our 2 e-bikes, the staff was already dealing with another customer who was stranded because their e-bike ran out of power. Well, the same thing happened to us after 2 hours of what was supposed to be a 3 hour bike rental. When we got back to the store, the staff listened to our concern and just disregarded us and sent us on our way. I would stay away from this business! Besides not being honest, they don’t take proper care of their bikes!