Ground Zero Tour: 9/11 Memorial and One World Observatory

Immerse yourself in the Manhattan 9/11 Experience, a comprehensive tour of Ground Zero and the 9/11 Memorial. Explore the 9/11 Museum and witness breathtaking views from the One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • Oculus Center - Discover this transportation hub and shopping center, renowned for its impressive architecture, symbolizing renewal at Ground Zero post-9/11.
  • 9/11 Memorial Pools - Honor the memory of those who perished at the World Trade Center on 9/11. The guide will elucidate the significance of the symbolic sites within the memorial plaza,…
What's Included
  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Moment of reflection at the “Reflecting Absence” fountains
  • A local guide who shares stories about their personal connection to 9/11
    -…
What's Not Included
  • Gratuities
Additional Information

Don’t just visit the landmarks; delve into the legacy. This comprehensive experience offers a chronological exploration of one of history’s most pivotal days and the resilience that ensued. Guided by a local expert with personal connections to the events, participants will explore the revered grounds of the Memorial, enjoy skip-the-line access to the…

Location
L'Arte del Gelato
Greenwich Street
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(4967 Ratings)
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Margaret_l
Apr 21, 2026
Sombre but respectful - The VIP package is not a one to one guided tour as expected, but a group tour. It's also only in English which was perfect for me, however I did feel sorry for a family who didn't speak English as they probably didn't get much out of it. So non English speakers beware.
Review provided by Viator
X1383xptamarah
Apr 20, 2026
Great tour - Our tour guide, James, did a great job of balancing the seriousness of 9/11 with information and light humor. He also gave us a great recommendation on a place for dumplings in Chinatown. The tour hit all the relevant 9/11 sites, the museum was excellent, and the observatory views were amazing. Highly recommended.
Review provided by Tripadvisor
Voyager66119595481
Apr 16, 2026
World Trade Tour - Paul was a great tour guide. He was personable, informative and very interactive with the group. I liked the personal experience he brought to it and also his interest in me and my experience (I was living and working in Manhattan on Sept. 11). Great folllow up with interesting clips as well. Thank you Paul!
Review provided by Tripadvisor
Brandon_n
Apr 14, 2026
Highly recommend this tour. - Our guide Alice was super fun and had an awesome personality. She was extremely knowledgeable and we found ourselves hanging on every word. I couldn't imagine visiting ground zero without all that extra information we recieved about the surrounding areas IE: fire house, the little chapel that stood, Ohara's. among other things.
Review provided by Viator
Joseph
Apr 13, 2026
Great way to spend a few hours in New York - The tour guide Tim Douglas is very knowledgeable and friendly. The view from the observation point is fantastic as well.
Review provided by Tripadvisor
Gene_v
Apr 12, 2026
911 Memorial - Ray R. was very knowledgeable and kept the tour very interesting. Pointed out a variety of things related to the reflection pond, the Oculus, and other related parts of the tour.
Review provided by Viator
J3777syannab
Apr 12, 2026
Great tour - The tour was very interesting and Liz, our tour guide, did a wonderful job talking about 9/11. She was very knowledgeable and friendly. I like how she had pictures to show when explaining events and the places.
Review provided by Tripadvisor
Cynthia_l
Apr 12, 2026
Tour guide Sean was... - Tour guide Sean was great. He added lots of personal stories which made it more meaningful and real.
Review provided by Viator
Catherine_s
Apr 11, 2026
Interesting tour - marc was excellent, knowledgeable and engaging. We had a great day, the start point was easy to find.
Review provided by Viator
Martinemorvan
Apr 16, 2026
A must-see museum! But visit too fast - The guide spoke too fast and the visit was also too quick. The guide made the tour a little too robotic. A little disappointed. I should have done the tour at my own pace with an Audio guide.
Review provided by Tripadvisor
From $109
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).