A must - If you love Harry Potter this is a must stop. They have all the things. They have each character’s wand, an array of clothing mugs etc for each house plus they even have stuff from all the schools in the tri wizard tournament. The beer is delicious. Skip the cookies- not so great. But a lady told me the happy birthday Harry cake is good.

Celebratory Surprise - Took my wife a Harry Potter fan here as a little celebration surprise. It’s a nice store with plenty of option to browse and shop. The only thing that would add to the experience would be more interactive things to do. Otherwise we had a great time.

Would of been easier to purchase there - I purchased this to make it easy and it was anything but. No one at the store knew what to do with it and needed to look for help. Didn’t save me any time.

Disappointment all around! - I had to book through the TripAdvisors app because the Harry Potter store does not have a phone number for the public to call and because the website does not allow you to book through it. We planned the trip to the city around the date we booked this through TripAdvisor and upon arrival learned that the experience was closed. The store had no contact there and advised that it was done through a 3rd Party. We would not have gone to the city that day had we known the ride was not available. Now I am awaiting TripAdvisor’s response on my refund request, which should be more than simply the cost of the experience. They should have had direct contact with their experience to let their customers know that the experience was no up and running. Taking a busy day to go to the city only to take what should be a happy experience into dealing with disappointed kids is not okay because their clients (the experience) do not communicate with TripAdvisor. Regardless, hope TripAdvisor does the right thing and not only refunds us, but addresses their client, as well.