New York 9/11 Memorial Tour

Experience an intimate and moving 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Gain profound insights into the tragic yet heroic stories of 9/11. Upgrade to explore the exhibits at the 9/11 Museum.

Duration: 3 hours
Cancellation: 24 hours
Highlights
  • St. Paul’s Chapel - The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
  • The National 9/11 Memorial & Museum - Pay your respects to those who lost their…
What's Included
  • Visit to the meaningful sites of Ground Zero
  • Self-guided tour of the lobby of Freedom Tower with the film ‘Voices’
  • Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC
  • A local guide who shares stories about their personal connection to 9/11
  • Moment of reflection at the largest man-made waterfalls on the continent
What's Not Included
  • Gratuities
  • 9/11 Museum (upgradable on site depending on availability)
Additional Information

This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul’s Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away.
You’ll then walk to the 9/11 Memorial where we’ll reflect on the lives lost…

Location
L'Arte del Gelato
Greenwich Street
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.8
(623 Ratings)
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Sue_b
Aug 19, 2025
We loved it. Sad but so... - We loved it. Sad but so worth going. Bring comfortable shoes. Lots of walking. Plan on about 5 hours to do the tour and the museum.
Review provided by Viator
John_s
Aug 17, 2025
Loved! - Jake was a great guide. We enjoyed all of his stories during the tour. He had a lot of knowledge to share.
Review provided by Viator
T6102eqarlenep
Aug 13, 2025
911 memorial tour - What an amazing tour. Jaclyn did a phenomenal job. Very informative and passionate!! Gave us great information. Would do this tour again especially with her.
Review provided by Tripadvisor
P9406kbmichaeln
Aug 6, 2025
Informative tour with Maya - Our guide Maya was great, very informative as well as relating her personal experience from 9/11/01. Highly recommend.
Review provided by Tripadvisor
Josephrn1622bf
Jul 30, 2025
Awesome and informative tour. - Russell Roubin gave a very informative tour. His insight to that day was factual but with a bit of emotion that really brought it home. A+.
Review provided by Tripadvisor
Colette
Jul 19, 2025
Impactful and informative - Paul Kelly was a terrific guide. He shared lots of personal stories that brought the tour alive. Would highly recommend
Review provided by Tripadvisor
Susan
Jul 17, 2025
Our tour guide Jaclyn was fantastic. She has a passion for her job and her stories were both informative and moving. - Our guide Jaclyn was fantastic. She was informative and her stories moving. Our 12 year old grandson was riveted, it was an experience I don’t think he will ever forget.
Review provided by Tripadvisor
Jayne_w
Jul 16, 2025
Tour 911 memorial - Liz did the tour and her knowledge was exceptional. She made everyone in her group feel welcome and the nice touch was the group photo. You definitely need a guide at the 911 memorial to give you vital information and if you get Liz you will be lucky.
Review provided by Viator
E1611qvcarols
Jul 4, 2025
Very informative and very entertaining - Very informative and very entertaining. It was nice also to have someone else available to help add to a purchase I thought I had . Also just the right amout for a group
Review provided by Tripadvisor
V5633lestephenw
Aug 19, 2025
needs some adjustments - met at the church and issued tickets for world trade 1..all ok so far..then was sold by 2 differant people conected to 9/11 books at a small donation price total $40..i dont mind giving a donation,it would be $10 and not feel badgered..they should not be allowed near your tour..the tour starts we stand in several places in the 95 degree heat,in the the end i just walked away an visited world trade 1 by myself..you should realise not all people can stand for that long...sorry to say i can not recommend this tour
Review provided by Tripadvisor
From $39
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).