World Trade Center Tour: 9/11 Heroes and Memorial

Embark on a 4-hour historical journey of bravery at Ground Zero, tracing the path taken by firefighters and honoring the heroes and survivors of September 11. Skip the ticket line and explore the Official September 11th Museum.

Duration: 4 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The journey begins at the Starbucks located opposite the Oculus, the world’s most costly subway hub. The tour also features FDNY Captain John Jonas and his team, “the Dragon Fighters.”
  • World Trade Center - The tour continues to a viewpoint of the World Trade Center Memorial Plaza. From this spot, visitors can see the entire…
What's Included
  • 2-Hour Narrated Walking Tour
  • Large visual aids (11’ x 17’ photos)
  • Inclusive of all fees and taxes
  • Enhanced access to the 9/11 Museum
What's Not Included
  • Gratuities are welcomed and appreciated.
Additional Information

[Most Affordable 4-Hour Journey] Engage with us on an exploration of the World Trade Center Precinct, revisiting the dramatic events of September 11, 2001. This journey is a tribute to the heroes and survivors of ‘Stairwell B.’
Follow the route navigated by the firefighters and comprehend how some survived the collapse of a towering 110-story…

Location
20 Dey St
Dey Street
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(582 Ratings)
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Samwburrows
Mar 18, 2026
Very informative... - Very informative experience with a great guide, Richard, who gave us a huge amount of information, was very friendly and pointed out things you’d never notice if you’re just exploring by yourself! Would definitely recommend this tour.
Review provided by Viator
Cynthia_p
Feb 23, 2026
Tour guide enriched our 9/11 experience - Chris was a wonderful guide. Well prepared, knowledgeable, informative & interesting. He showed us so many perspectives around Ground Zero & 911 museum. He took some great pics of us with angles that we wouldn’t have known to do. Impressive! He was caring & kind to our group who had a gentleman that walked with a cane. Highly recommend Chris & the tour!!!
Review provided by Viator
Laura_d
Feb 16, 2026
911 walking tour - Christopher was absolutely fantastic! Factual, added levity when needed, was aware of everyone’s needs, and was an overall a delight!!! We highly recommend Christopher!!!
Review provided by Viator
Tracey
Feb 16, 2026
Engaging tour - Christopher was knowledgeable, thorough & engaging. He did a great job covering a serious topic, while also bringing levity by sharing some movie and other memorable highlights.
Review provided by Tripadvisor
Gustychelsea
Feb 9, 2026
Humbling - Very humbling experience. Should be seen by all. Even my kids were moved by the whole thing. Some amazing bits of history and things that id never seen before.
Review provided by Tripadvisor
Curious65574035193
Jan 30, 2026
Book this tour! - Excellent tour! The guide was friendly, informative and full of knowledge. Was a small group of 4 which made it easier to get around and hear.
Review provided by Tripadvisor
Carolm435
Jan 20, 2026
Memorial visit - Visited the 911 memorial museum on a visit to New York. I went with my sister. I must say walking round the museum it was very somber. There were no signs asking for quiet but everyone was really respectful. We were in there for 3. 5 hours bur when your walking round you don't realise how long you have been there. I would recommend anybody to visit here and I would go again if I ever went to New York again.
Review provided by Tripadvisor
Steven_t
Jan 6, 2026
Wow what an amazing... - Wow what an amazing informative tour we had. David was the best guide and explained so many facts that made us feel like we had lived it ourselves. Whilst it was shocking and very sad we felt it was dealt with such integrity. Highly recommend this tour and if you get David you will be as lucky as we were!! Also a fantastic photographer.
Review provided by Viator
Curious471603
Dec 20, 2025
First time visitors to NYC - Amazing tour! Our tour guide Chris was great! He was very knowledgeable. The museum was incredible. Would highly recommend for every American to visit so we don’t forget
Review provided by Tripadvisor
Kellie_m
Dec 20, 2025
Alex was great!!! - Alex was very knowledgeable and took his time making sure our questions were answered. He gave first hand details of that day because he actually experienced it.
Review provided by Viator
From $80
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).