World Trade Center Tour: 9/11 Heroes and Memorial

Embark on a 4-hour historical journey of bravery at Ground Zero, tracing the path taken by firefighters and honoring the heroes and survivors of September 11. Skip the ticket line and explore the Official September 11th Museum.

Duration: 4 hours
Cancellation: 24 hours
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • 2-Hour Narrated Walking Tour
  • Large visual aids (11’ x 17’ photos)
  • Inclusive of all fees and taxes
  • Enhanced access to the 9/11 Museum
What's Not Included
  • Gratuities are welcomed and appreciated.
Additional Information

[Most Affordable 4-Hour Journey] Engage with us on an exploration of the World Trade Center Precinct, revisiting the dramatic events of September 11, 2001. This journey is a tribute to the heroes and survivors of ‘Stairwell B.’
Follow the route navigated by the firefighters and comprehend how some survived the collapse of a towering 110-story…

Location
20 Dey St
Dey Street
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(486 Ratings)
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Betsy_k
May 4, 2025
Never forget - Andrew had a wealth of knowledge to share with us. There were so many details he included that you could not have known without him. Andrew was attentive as well as interesting in his narration. Thank you!
Review provided by Viator
Andrew_a
Apr 28, 2025
It is a wonderful, solemn... - It is a wonderful, solemn place to visit. It was my third time visiting this memorial and museum. I would cherish the time and memories I had there. Our tour guide was kind and knowledgeable about this sacred place. It was an amazing experience.
Review provided by Viator
Jackie_c
Apr 27, 2025
Don’t miss this tour! - Amazing tour of the whole WTC plaza! The large pictures from 9/11 were very cool and put us there in the moment with a view from where we were standing. Andrew was an excellent tour guide with so many details about the timeline, the people and events of that horrible day. He was very organized, attentive, answered questions, took our pictures many times and kept the group of about 10 people moving along. We spent 2 hrs walking with Andrew then 3 hrs on our own in the museum. Skipping the line is the best way to go!
Review provided by Viator
Paul_o
Apr 26, 2025
911 with Richard - Richard was without a doubt, the best tour guide for the 911 experience that I could imagine. He was very knowledgeable since he lived through the experience and lived in one of the neighborhoods affected by the collapse of the towers.
Review provided by Viator
John_d
Apr 24, 2025
Great experience. - Our guide was thoughtful, organized and thorough. He managed our groups needs and interest well and was fun but didn’t distract from the experience.
Review provided by Viator
Carollynnp2019
Apr 11, 2025
Ask for Richard!🤗 - Our guide, Richard, was amazing...all the qualities you would hope for in a tour guide...patient, sensitive, knowledgeable. Best experience so far in NYC! .
Review provided by Tripadvisor
Elizabethbq8507ud
Apr 10, 2025
911 memorial museum - So incredibly powerful and so so heartbreaking. This is living history and the space and stories stays with you. It is a must visit in NY.
Review provided by Tripadvisor
Jeff_s
Apr 5, 2025
9/11 memorial tour - Fantastic tour guide Andrew led us on an emotional tour of a must see attraction in NYC! He showed us all kinds of spots that only a native New Yorker who lived through this tragedy would know. This is s must see tour when you visit NYC.
Review provided by Viator
Brenda_n
Apr 5, 2025
Our tour guide was great.... - Our tour guide was great. He was very informative. I would highly recommend, especially if you are doing the 911 museum afterwards.
Review provided by Viator
Kathleen_h
Mar 27, 2025
Very interesting and... - Very interesting and informative! Chris brought the experience to Life! I’m so happy that this is still honored by all different generations! It will not be forgotten. Thank you, Chris.
Review provided by Viator
From $80
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).