Fabulous - bypass all... - Fabulous - bypass all lines for much faster experience getting thru customs - used it in the past and well worth the cost

Fast, friendly, and... - Fast, friendly, and absolutely worth it! The VIP departure service made traveling through Aruba airport smooth and stress-free. The lounge was a bit busy so we waited briefly, but overall the experience was excellent and well worth the upgrade.

Flying home from Aruba - Our host was awesome getting us checked in and through customs… she was wonderful…..the lounge on the other hand….one open had to walk all over airport…to the one open and wait in line…then to go into a dirty lounge with dirty bathroom …waiting on food for almost 45 minutes….a few sandwich choices, and overcooked chicken wings….the lounge needs an upgrade and nicer food for the amount charged….

Very helpful to fast... - Very helpful to fast track through the airport - we got right into the lounge on the other side which was great (and it wasn’t an issue to bring our 3 year old!)

First class experience - The young lady that greeted us was very friendly and professional. It’s a great service to use especially on a Saturday at the Aruba airport where the lines can be long. The only downside is the VIP lounge is not always available to get in to so we couldn’t utilize that part of the service due to long wait times and lines to get in. Otherwise a great service to get through quickly.

A Must Have Experience - This experience was absolutely awesome. Our associate for this process met us at the check in desk at the Queen Beatrix airport. Joseph took us immediately to the front of the very long check in line at the airline desk and checked our bags in immediately. The line of people waiting for this process was very long. Then Joseph accompanied us to the security check point which would not have been easy to find if you aren't familiar with the Queen Beatrix airport in Aruba. Once again, Joseph lead us to the very front of the line and we passed through security is less than one minute. Joseph told us what documents (passport, boarding pass, ED confirmation, etc.) at each step of the process which saved us the time and aggravation of fumbling through our wallets, purses or phones to find exactly what we needed for each step. He then took us to the US customs area and put us first in line to speak to the Customs Agents. Once again, we only spent one minute in the Customs checkpoint. By this step in the process we have literally walked by over 200 people standing in line waiting for each step of the process. After clearing customs, Joseph escorted us to our gate and showed us exactly where we would be boarding and then he too us into the exclusive VIP lounge area. In total it only took us 25 minutes to go from the start of this process to the end, when Joseph left us in the VIP lounge. We spent more time walking to each different step in this process that we did standing. We only stood for a couple of minutes to wait for customs and that was it. The VIP private area had fresh muffins, a nice selection of sandwiches (ham/cheese, turkey/cheese, plain ham, plain turkey) and condiments. There was a bar as well as bottled water and sodas available. There was also mints and chocolate chip and biscotti cookies. All of these were free and unlimited and all this in a spacious private area with televisions, luxurious seating, tables, couches and a private restroom area. Did I mention this area is also very quiet and peaceful as compared to the overcrowded and extremely noisy seating area provided by the airport at the gates. We were first time visitors to Aruba and had read the nightmare stories of the lines at the airport and numerous accounts of passengers missing their flights because of these long lines, so this purchase was the best purchase we made. It relieved us of all the stress and anxiety of dealing with unbelievable long lines, associates that speak broken English, and other stressed out and angry passengers. I highly recommend this experience to everyone!

Very friendly... - Very friendly representative met with us and was more than eager to help with luggage and the entire process

First Class Experience Aruba 2026 - Well worth the cost. We were met at the front door and was lead through the entire process all the way to our gate. Nehemie was great. Got us past all the lines, help with putting our items in the scanning bin and so much ore.

Seamless experience, host... - Seamless experience, host were very professional and helpful. We were late but they still were able to help Us through the process

Expensive for light travel days - It is an easier process but if travel is light the day you travel then it is really expensive for what you get.