Great private tour and we enjoyed the hot springs. - Francisco was an informative guide, skilled driver, and fun person to spend the day with. He told us a lot about Ecuador’s history, terrain, and gave us pointers on what to do. We also enjoyed the hot springs and our deep tissue massages.

Excellent outing, with a superior tour guide. - The Springs were nice and rejuvenating. As part of the tour, our guide Rocco also led us on an approximately one hour hike of the area. Rocco had a detailed knowledge of the flora seen on the trail, and provided many interesting insights along the way. Additionally, on our drive up and back from Papallacta, we were treated by Rocco to information on Ecuadorian history, things to see and other valuable pieces of interest.

A fabulous way to see Papallacta - Excellent communication from the company. Alessio was by far the best driver we had in Ecuador. Reliable, friendly and excellent value. Highly recommend.

Fantastic experience with friendly people - We booked this trip last minute, and it was wonderful! They were extremely friendly and knowledgeable, and personalized the trip for our family. It was a lovely day and our guide gave us helpful tips for how to get the most out of our time at the hot springs. We would definitely recommend them to anyone!

A pleasant afternoon at the thermal pools - Two different reviews here. 1 the transportation 2 the thermal pools. 1) our ride was a half hour late. The company apparently tried to reach us by What’s App the night before telling us the pickup would be at 8:30 not 8 am as indicated. Apparently our driver , Alphonso had only been hired the night before and was told the wrong pickup time. The reservation said it included water but he had to check. He did get us water for the drive home. The car was hard to get into and out of, had film on the windows to protect against the sun which made picture taking difficult. It was a rough ride home. Alfonso was pleasant, professional and knowledgeable and we enjoyed his commentary. 2) Termas Papallacca. A nice enough spa. Towels were provided and you could rent a robe for $2.50. The lockers were large but you had to share for 2 people- men and women together. I’ve never had to share a locker with a man before and in the confusion of the locker room I misplaced my watch. They require that you wear bathing hats that they provide. We had lunch at the spa trout which was very good. Unfortunately our waiter either forgot to place or pick up my order with the result that I sat there 20 minutes watching my partner eat! They appeared to be short of staff. We did book a couples massage -one deep tissue and one relaxing which were excellent. The thermal pools were nice and hot. Good variety of depths. Landscaping was adequate. We’ve seen much nicer at the Arsenal volcano in Costa Rica, for example.