“No place like home “ (I love todo) - Staff is awesome. And Miss the previous staff, due to their Success! It’s like being a kid again on a scavenging Hunt Always looking for Toto!!!

Good service - Me and my friends came to the island on Saturday, Bree was very very helpful at the redemption area. And was very patient with my little sister

Arcade City Fun - We went to Arcade City and had a Groupon issue (nothing to do with the arcade) and Dustin went above and beyond to make sure we were taken care off. The kids had a blast, and Bree was so patient with them when I came to prize time! Thank you!

Great Arcade. Great fun. - Issac thank you for keeping the Oz machine up and running. If you are looking for a fun place to go in Pigeon Forge. Arcade City in Pigeon Forge is the place. This is a family place. The atmosphere is great. The sounds and lights keep you energized There are games to please everyone. Dustin your the best we had a great time.

Awesome Place for Tons of Fun - I love playing the Wizard of Oz push coin game..my husband and son usually play all the other games while I sit and enjoy this one. Great place to take the whole family and located at the Island in Pigeon Forge. Has the best selection of merchandise for cashing in tickets. Highly recommend!

Fantastic experience and would recommend to others - The experience was great and the faculty was very helpful and timely with repairing a jammed machined that occurred while there.

Toto - Zane was helpful with cards seeing as I was paying cash. Great customer service on his part. Andrew at the ticket counter was great as well. Very patient with the many kids in front of and mine as well. Overall great experience. Wizard of oz machines were great and the clawachines were great as well.

Your next promotion - I had an amazing experience at Arcade City, and I just have to give a huge shoutout to Zane, the prize counter attendant! He was incredibly kind and patient with my 2-year-old, making the whole process feel extra special. Zane took the time to engage with my little one, offering a warm smile and helping us pick out the perfect prize with such enthusiasm. His positive energy and friendly demeanor made our visit truly memorable. It’s rare to find someone so dedicated to making sure even the youngest guests have a fantastic experience. Thank you, Zane, for going above and beyond!

Arcade Family Fun - Zane was super friendly and patient. Our family had a great time. Lots of fun, unique prizes. Will definitely come back again.

Yay - Nice I love it there so much fun with my fam to get expensive things are scams overall good me an my family got a lot of good prizes and very fun game nice ticket guy