Oct 5, 2025
Exceptional Experience - My buddy and I booked a two tank boat dive through the Pro Dive shop and it was breathtaking. David was an exceptional guide, showing us the beautiful life of the sea and spotting the sharks as well as other captivating marine life in the area. David helped get the perfect photos/videos throughout the dive and was very informative about the wildlife in the surface. We would highly recommend David and Pro Dive for your next dive trip.
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Mar 15, 2024
Cozumel trip and more - We have just came back from our vacation with a lot of positive emotions about our diving experience with Prodive PADI center. My son got a diver certification and I enjoyed a discover diving. The unforgettable diving was possible due to an amazing PADI team at The Royal Hideaway in playacar,especially due to Jonah and Vero our diver masters who showed us all the skills we need for successful and joyable diving. The are highly professional divers and the biggest enthusiasts of their business. Special thanks to Alex who gave a lot of practical advice and suggestions. Thank you for the beautiful time we spent during our trip to Cozumel.
Review provided by Tripadvisor
Jun 11, 2023
Beautiful dives - The dives in Cozumel were amazing, the colors and reefs are beautiful. The equipment is of excellent quality, the dive Master are very friendly and careful. Excellent host in the dive center in Catalonia maroma beach.
Review provided by Tripadvisor
Aug 27, 2022
Compelled diving - All very well, they guide you and are with you at all times.
The dive spot is one of the best I've ever been.
You eat at a hotel buffet on the beach, pretty.
And my guide was michelle beautiful person, I would dive more with her without a doubt.
Review provided by Tripadvisor
Jun 15, 2022
Great dives with Nicole - We had 6 amazing and exiting dives in the Cenotes with Nicole. It was great! Good organisation, extencive breefings and the best of all: Nicole. She is a wonderful and competently guide. All 6 Cenotes were differing, every dive gave us great impressions of this special underwater world.
Review provided by Tripadvisor
Mar 13, 2022
Great week of diving with an EXCELLENT DIVING CREW, Top Notch ! - I will start with what I didn't like. I tried to reach out a number of times through our hotel. Occidental Excaret, they didn't forward a message. I wanted to make sure my gear was correct, but had to "wing it" because the hotel never forwarded the messages, and even when I reached out to the dive shop directly at the last minute, didn't get a response. All of this was a very minor detail, and no biggie.
I got the the resort and met Gumberto, great dude, got me an excellent package. Not sure what to expect I figured I would roll with whatever came about when I got to the dive center. Everything went like clockwork. Bing, bang, boom we were getting gear situated, tanks ready, on the boat and diving. They had a number of dive masters doing different groups of different levels. Only once did we have an issue with people in the wrong group, but that was because of the divers overstating their ability. They immediately rectified the situation on the next tank.
This was probably one of the best learning experiences in all of the dive trips I had been on. Every dive master wants to teach you how to be better. Every dive got better because I changed and tried something that they suggested. Watching and trying new things made this an awesome experience. I basically ran out of excuses to not have my Nitrox certification, got it now., should have done it sooner, thanks for pushing me to do it.
The dives along the Playa Car coast were good, not great. A couple of really nice reefs, a wreck just out from Royal Hideaway. Dreams offered a couple new sites and we found a newer wreck. Wildlife was beautiful and plentiful. As part of my package we had a day in Cozumel and dove a couple of my favorite sites. The topper was a Cenotes dive. I can tell you that I was with two excellent divers from Germany, and Phil was our dive master. I was unsure because I had never done it, as was one of the other divers. Phil calmed most of our anxiety before we went in. His calming briefings made the first dive awesome. The second was better because of the adjustments, and another calming briefing from him. If you have never done a Cenotes dive, it's an incredible experience, but a great dive master helps.
Overall the diving experiences were great. I met some great divers and got into a couple really great dive groups, had some of the best dive masters, and probably met a couple divers that this will not be the last time we dive together, and that made this place special.
If I am going to be in an area where Pro Dives have a location, I am definitely booking with them.
Review provided by Tripadvisor
Jan 16, 2022
Absolutely recommended - My family and I had 10 amazing dives with Pro Dive Mexico, including Cozumel, Cenotes and local dives at Maroma Beach. The excursions were perfectly organized and the dives safely guided.
Review provided by Tripadvisor
Sep 30, 2020
Amazing 1st ocean open water experience - Let me start by stating, this was my first open water ocean dive since becoming certified. The crew at Pro Dive (out of Catalonia Playa Maroma) were great. Ricardo, our dive guide, was very thorough with our dive plan, double checked our equipment set-up and kept a good eye on me underwater (he helped me with my bouyancy issue in dive 1 - got that dialed in just right for dive 2). We also had two other newbies and the crew made sure we were all taken care of. We saw beautiful coral, a plethora of fish, moray eel, stingray and sea turtle. Went down to 45' and 48' and it was amazing.
Tomas, our under water videographer took some amazing photos of my first adventure and compiled a video too. I paid $99 for the video and photos of this 1st experience, although it is not required to purchase.
Review provided by Tripadvisor
Jun 17, 2024
BUYER BEWARE - ProDive is one of the top companies in the district, covering Cancun all the way down to Tulum. Instructors are excited to share their passion of scuba diving with their customers. Sales and admin on the other hand are a whole different matter. After equalization issues and bad weather, we decided to rest for the couple days left of vacation that we had, and when we visited the dive shop for a refund, they became argumentative and combative. 30 minutes of argument later, and the worst Customer Service on the planet, they were adamant to no refund policy. BUYER BEEARE! We have dives across the planet and would never use this company again.
ProDive international occidental Xcaret.
Review provided by Tripadvisor
Oct 26, 2024
Not safe - Not Safe- This is my first negative review that I have ever written. We vacationed in Oct and knew the weather wouldn’t be perfect. There was a hurricane that hit 50mi north a week prior. We had booked 3-2tank morning dives. Our first dive was not safe at all. The surge and silt was so bad that I couldn’t see more than a foot in front of me. Looking back I should have surfaced and called it- that was on me for not doing that. The dive was awful, it was hard to see my buddy evening staying very close with each other. The shop should have cancelled dives as it wasn’t safe at all. We tried another location that was worse than the first. When we descended and couldn’t see in front of us at all we went back to the boat and didn’t dive. We tried to cancel our 2nd 2tank dive and they would not refund our money saying it cleared up. Talking with others it was still horrible. The dive shop should have refunded/cancelled both days as it’s not safe when you can’t see your buddy or group. We dove the third day and while not ideal, it was safe. Staff were friendly but it wasn’t safe diving. I do not recommend them at all.
Review provided by Tripadvisor