Xcaret Park Adventure: Beaches, Rivers, and Jungle Trails
4.3
2,472 Ratings
Playa del Carmen

Immerse yourself in adventure at Xcaret Park. Swim in underground rivers, explore the jungle, and witness a mesmerizing night show. Fun for all ages!

Duration: 12 hours
Cancellation: 24 hours
Highlights
  • Xcaret - Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the crystal waters of Xcaret’s underground rivers and stroll through the Tropical Jungle Trail. Visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your…
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What's Included
  • Life jackets and inner tubes
  • Water activities in the underground river
  • Use of lounge chairs, hammocks and rest areas
  • Interactive map to download
  • Only with Xcaret Plus Ticket - Plus Area facilities (dressing rooms, restrooms and lockers)
  • Lunch
  • Access to beaches, bays and natural pools
  • 10% discount on some optional activities
What's Not Included
  • Hotel pickup and drop-off
  • Souvenir photos (available to purchase)
  • Food and drinks (only If Xcaret Plus option is selected includes One buffet, one beer & soft drinks.
  • Use of snorkeling equipment (if Xcaret Plus option is not selected)
  • Use of Plus Area facility (only If Xcaret Plus option is selected includes Plus Area facilities)
Additional Information

Experience the beauty of beaches, bays, and natural pools with free access to lounge chairs, hammocks, lifejackets, and inner tubes. Dive into the clear waters of Xcaret’s underground rivers or explore the Tropical Jungle Trail. Enjoy breathtaking views from the Rotating Scenic Tower, explore the House of Whispers, and admire the Living Museum of…

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Location
Xcaret
Carretera Chetumal-Puerto Juarez Km. 282
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.3
(2472 Ratings)
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Firefighter247
Nov 27, 2025
A tropical paradise for all of the family.. a fantastic day out for everyone young and old - What am amazing day, you need the whole day to experience and explore everything, maybe two days to fit everything in. I recommended swimming with the dolphins, you get hands on with them and it's worth every penny, not expensive either. Definitely do the underground swim in the caves, water was a beautiful temperature and the scenery is stunning . Take water proof shoes, a water bottle, you can refill around the park for free, I'd probably do the swimming first on my next visit.. there's plenty to walk around and see if you don't want to do the swimming . Staff are very friendly and helpful too. They all clearly enjoy what they do .
Review provided by Tripadvisor
Sherpa53323947452
Nov 10, 2025
In love with Rivera, Maya Xcaret - Without a doubt, a unique and special stay, and although I lacked time to tour other places, without any doubt, I would turn all colorful and makes you feel happy
Review provided by Tripadvisor
Ralbrunn76
Sep 12, 2025
Wonderful experience - Wonderful experience and shown on the night. All the employees did an excellent job so we could enjoy the day in the park.
Review provided by Tripadvisor
Katrina_h
Jan 3, 2026
The good: the park is... - The good: the park is amazing! Lots to do. Many animals, beach, the lazy river. The bad: locker rentals were included in our booking (yay!). What they don’t tell you is that you can rent towels but…while you can pay for the with a credit card, they demand the deposit is in pesos or USD cash. I needed 7 towels so they wouldn’t rent me until I gave them $70 or 700 pesos. I didn’t have any cash. They also asked for IDs and we traveled from Cancun without passports but luckily I had pictures of passports on my phone. ATM didn’t work inside of the park so I had to a) call my credit card company to set up a pin (really upset I had to do a cash advance) and b) go from inside the park to outside the park to get cash for the deposit.
Review provided by Viator
Mashechka
Jul 19, 2025
Great but crowded - We did 2 day Xcaret visit on our own without tour companies but with some tips of a local guide. Pro tip #1: get a two day pass at the cashier entrance (not sold online). It’s a good deal! The park is so enormous, it’s impossible to experience it fully in one day. Pro tip #2: if you want to see jaguars and pumas, get their upon opening of the park, before 9am. Pro tip#3: do the river as soon as you can (preferably morning). It’s tiring, crowded, at times it’s dark, narrow and claustrophobic. We were kicked and pushed by others most of the ride. We got exhausted but it was a unique experience. Pro tip #4: get a photo package as some places are really hard to take any photos in (exp, River) We opted for the bag to get our belongings transport to last stop #23, where the river ends. The bag was free of charge. Buffet lunch was overpriced, not really worth it. We brought in some snacks and a staineless tumbler to fill at water stations. We were expecting to see more animals. Many experiences are extra $$. Delphinium is a total rip off, where you get charged double for photos. We skipped snorkeling and beach (too crowded) The show was the highlight of the visit, which was a professional theatric production and lasted about 2 hours. We did it on our second day at the park. Horse show starts at 5pm and was also great!
Review provided by Tripadvisor
Ruben
Jun 9, 2025
Excellent Xcaret experience - Everything is excellent I recommend the aviary that is spectacular, the facilities very clean, overall excellent and very well maintained, very well organized, you need two days to enjoy the whole park well. I've been several times and the facilities always look like new. I did not put a 5 because when eating at the restaurant Veracruz the buffet, the waiter Rigoberto wanted to serve us drinks that does not include the plus pass without explaining to my children that it was extra cost, rejecting them no longer went to our table to offer us anything or remove the dishes that were piling up, I had to ask twice a supervisor to remove them, it happened but as if our table was empty, very bad attitude of Mr.
Review provided by Tripadvisor
Lotte
Aug 3, 2025
Money-beating and disappointment - Very bad park, little to nothing to do. What a money-beater. And for almost all activities the main prize in addition to exhorbitant entrance fee. My kids thought it was a huge disappointment and wanted to go back to hotel quickly. Hundreds of dollars lighter. If only there had been a few fun water attractions!
Review provided by Tripadvisor
Pauyjo
Jun 27, 2025
Accessibility only in advertising. Our experience was painful, exhausting and very frustrating. - We had a previous accident with Xcaret Xailing, which left my brother injured and using a wheelchair. My brother has Down syndrome and his dream was to travel to Cancun and meet Xcaret. Unfortunately, this visit was very limiting and painful for him, as well as frustrating for me as an escort. We decided to continue with the visit thinking that it would be an accessible place, as promoted. But it was quite the opposite: the park has roads with stones that are not loose, but that make it very difficult to move a wheelchair, even having a good chair. There are steep rises and falls and gradients that make moving forward a constant and risky effort. My brother ended up in more pain and enjoying nothing. I was totally exhausted. Besides, I was promised ramp transportation, but it never came. I had to pay for a one-way taxi on my own, and for the return, when I ordered adapted transportation again, I was told that it was not their responsibility because I had bought the package at a Xcaret agency inside the mall Las Américas. How can Xcaret not be held accountable for its own agencies? All this made the visit even more frustrating. I do not recommend Xcaret for people with motor disabilities. Your accessibility message is advertising only. The reality was painful, insecure and disappointing. If you would like more details, I am willing to share them directly. The access to Xcaret Xailing only has a yellow strip to delimit unevenness, however that is for someone with good vision and know ethical sign not for disabled and does not have railings as it should be a disabled access and I have video that I can share where the accident was from and even there is blood on the ground as a sign of how it looked with the fall of my brother that I can share it. My brother suffered multiple injuries without being able to enjoy his dream vacation because of all this and we will continue with the trip but super limited in everything even we have been on island women could go but only locked almost by all the pain of my brother. I hope this review will help improve the experience for others
Review provided by Tripadvisor
Hugo
Jun 17, 2025
RACISM in its fullest glory. - The park employees are RACIST if you are Mexican, the park instructors who guide the nightly show when asking something are too dry and avoid being able to give you an instruction, I name an employee named Gabriela, who addressed me and my family very rudely when asking for tickets to the show. It was located at the West Gate side 6A On 17 June 2025. If you want to come to the park, enjoy the park and avoid talking to the staff. Tipping for almost anything is something that characterizes me but there are places where they earn a CRITICAL bad comment. Hopefully someone can encourage good treatment of anyone who visits this beautiful place without seeing races or ethnicities.
Review provided by Tripadvisor
I9072mbsilvias
May 9, 2025
Disappointment with Xcaret – too expensive for what it offers - Tip before review: take shoes for water/land, do not buy the photos at the beginning, wait until the end of the day to decide if it is justified. The organization of the trip was very good and, upon arrival to the park, we were suggested to buy our own shoes for water and land. I agree with this recommendation as the floor is not suitable for walking barefoot. However, it would be important that this suggestion be made in advance, either on the park website or by the travel agent. We had to buy three pairs on site for $40 each. Right at the entrance, we were pressured to buy the photo pack for 90 dollars (for 3 people), with the promise of unlimited photos. However, the photographs had nothing special and we could easily have recorded the moments with our own cell phone or camera. The way the pack was sold to us, as if it were a unique opportunity, was quite misleading — especially because we didn’t even get 20 photos. All activities shown in promotional videos are paid separately, with the exception of the underground river. We paid $190 per adult and $140 per child to visit a park that was presented to us as a water park and a zoo, but which in reality does not correspond to either of the two categories 100%. We saw some animals (pumps, horses, parrot, flamingos, turtles, etc.), but the actual access to dolphins, rays and sharks was paid apart. Activities such as diving, speedboat, swimming with animals, etc... is all paid! We feel mistaken about the amount charged — it’s a lot of money for what the park actually offers. The disappointment was so great that we chose not to stay for the evening show and returned to the hotel to enjoy the pool and the all inclusive regime, which seemed to us a much more compensatory option. The ticket includes a meal (lunch or dinner), which is a positive point. Overall, the park is pleasant to walk, but nothing exceptional and definitely does not justify the practiced prices.
Review provided by Tripadvisor
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From $113
From $113
up to 5 guests
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Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
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