Sep 20, 2023
Sasha is the BEST OF THE BEST - Sasha was the best tour guide and told the story so you felt part of the event. He was very good at getting the whole family involved and had a great sense of humor and so knowledgeable . Our family loved getting to see Pompeii with Sasha and would recommend him and the tour to everyone!!! AMAZING!!
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Oct 6, 2022
Pompeii tour - Andrew our guide was absolutely the best guide we have ever experienced. He made our tour the highlight of our 10 day vacation. His passion for the history of Pompeii cannot be riveted. Ask for him if you ever go to Pompeii you will not be disappointed.
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Jul 24, 2022
Amazing Tour Guide - Sasha was the absolute best tour guide. So knowledgeable and friendly. Absolutely recommend going with him. He will make your experience so much more enjoyable and worthwhile.
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Nov 15, 2021
Great tour of Pompeii - My tour guide - Sasha - was great, he was knowledgeable, the tour was very informative and you could tell he loves what he does and cares about the history. Highly recommend him.
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Sep 18, 2021
Perfect tour - very knowledgeable and easy to deal with. - We toured with Sasha who, as a local, not only knows everything there is to know about Pompeii and its history, but took us on a path that kept us in the shade on a very hot sunny day. This attention to our comfort was a small thing that made a big difference. While we were on the tour, we discussed the fact that his father started as a guide in Pompeii in the mid-60's and we ran into another group being led by his uncle. If his father and uncle are kings of Pompeii... Sasha is a prince in the Pompeii tour guide royal family and we were lucky to have him guide us.
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Oct 23, 2020
Best way to explore huge Pompeii - Sasha is so interesting and all questions you ask, he knows! Definitely the best way to explore Pompeii which is huge! He is truly the best. Als has an eye on your safety and he takes pictures all the time! Just great!!
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Nov 19, 2019
Last minute cancellation - Our tour was cancelled last minute meaning that we were unable to book another as they were all fully booked.
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Jul 14, 2025
Booked and cancelled by operator without explanation - We’re booked on a 2 week cruise with one day where we’re in port and can visit Pompeii. We booked this tour twice and paid in advance and on both occasions the organisers then cancelled it. Not sure if closer to the day the prices go up but no reason given for cancellation. Book but check you haven’t also been cancelled.
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Jun 7, 2025
Very misleading Tour flyer. - The tour was very misleading. We were promised eight people, private guide, English van driver, returned to the hotel by 1 PM.
The van was very nice and Pick Up was on time. We were with two other people in the van total of four when we arrived in Pompeii, we were not allowed to use the restroom and we’re taking quickly upstairs to a room where we were put in a Tour group of 20 people who spoke all different languages. The tour guide carried an umbrella so we could keep track of her as we walked through Pompeii at the end of the tour our guide called the Van driver, she had his personal number, and said we were finished with the tour. He was an hour late to pick us up outside the train station. There’s no place to sit so we had to stand and wait for him to arrive. We arrive back at our hotel at 3 PM. We were promised to be back by one.
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Oct 7, 2024
Horrific experience with Headout - Disastrous experience with Headout. We were late because we missed a train; our responsibility, but we called before the start time to communicate and see if there could be any solution or other alternative and no one contacted us. When we arrived, we were told that we could not enter without Guide, when we already had the tickets paid with the Tour.
After half an hour, a very friendly chic from the theme park did the management and facilitated the tickets so that, at least, we could see it on our own.
We felt totally abandoned and were answered the next day with a "copy and paste" of the rules.
If you can, choose another operator.
Review provided by Tripadvisor