1. Our representative will reach out to you one day in advance to confirm the pickup location and schedule details. We will also provide the name of the assigned driver and the vehicle’s license plate number.
2. The operator will arrive at the specified location and time, assisting with luggage loading and boarding.
3. The journey is direct with a single stop at the service island near Valladolid. Here, passengers can purchase drinks and snacks and use the restrooms. The stop will last a maximum of 15 minutes before continuing to the destination.
4. Passengers will be dropped off at the desired terminal of Cancun International Airport. The operator will then return to Merida without passengers. Please ensure all belongings are taken to avoid leaving anything behind.

• Private transportation
• Carbonated beverages
• In-vehicle air conditioning

• Meals
• Gratuities
• Alcoholic beverages

Safety and punctuality are crucial for your transfer before catching a flight. Our drivers are professionals, trained by the Federal Secretary of Transportation. Our vehicles are modern, comfortable, and equipped with federal licenses authorizing us to transport passengers. Let us take care of you during this journey; relax while we ensure your safe arrival.

For a full refund, cancel at least 24 hours before the scheduled departure time.