Professional driver and wonderful arrangement by the company - The company kindly arranged that we were accompanied by the same driver for two days. This arrangement was very helpful and smooth in carrying out our sightseeing schedule. Mr Mohammad, professional diver, was personable and we felt like friends, so it was a great experience to visit the sights on the second day with him with whom we had a rapport. Thanks!

Excellent professional driver - I planned to visit many different places from New Cairo to Dahshur, Sakkara, Memphis, GEM and a restaurant to see sunset in Pyramids area. My plan was so busy but our driver Mr Mohammad, managed it and suggested better plan. We was able to visit all places where we wanted to go. He is an excellent professional driver. Thank you Mr Mohammad. We were able to enjoy fully in Cairo and Gisa!

Memorable - Mahmoud was very kind, very helpful and always with a smile! We thank him for everything!! He helped us visit everything we wanted and suggested us what else we could do

Must do for Cairo! - Kareem was an incredible driver for us during a busy day in Cairo. He was patient and listened to all our needs. Kareem helped us decide what we should spend our time on, what would be good food options and was a lovely resource for us during the day. We highly, highly recommend him! Thanks for making our experience so wonderful.

Fun day in Cairo/Giza - Our experience with Mohammed was great! We went to the pyramids, sphinx, GEM, mosque, bazaar and a place he recommended for lunch which was delicious! Thank you so much for getting us to everywhere we wanted on our list!

Not really what we signed up for - The driver was friendly and an excellent driver even in Cairo traffic. He did everything we asked of him The reason for my low score is that we booked an English speaking driver and he only spoke a few words of English. We managed with Google translate but it was not the same as being able to ask questions and discuss the best options for the day

Great driver, but not the “Best and New” car as advertised - Our driver Osama was very sweet, kind, and accommodating to our itinerary, taking us all the way from downtown Cairo to First Sixth of October back through Giza and downtown out to New Cairo and lastly back to our hotel. He also pointed out landmarks along the way, offered tips at certain destinations, and helped coordinate with locals when all we had wanted was a quick photo. All compliments to him! Disappointingly, we’re knocking off a couple stars because we did find the marketing for this service ultimately misleading, as the photos advertised are not representative of the sedan that Osama was given to drive us around in. The listing here on Viator says you’ll pay for “Best and New Cars” and it shows photos that give the impression that the car will be a spacious crossover or a midsize sedan-type vehicle in that new condition promised. Instead, our car for the day was indistinguishable from small Ubers we’ve used elsewhere in the city: It was a small BYD sedan with scratches and dents all across the body and stickers and scratched tint across the windows. It didn’t at all match the standard we had expected for our money’s worth — nor did it match the comfort we anticipated, with both my husband and I being 6ft tall and requiring a more modern-sized sedan. Nevertheless, the little BYD did get the job done -- and as we said, Osama was wonderful to have with us for the day. Just be mindful of what you’re paying for when you book… If the type of sedan truly matters to you, you’d best look elsewhere or just Uber to ensure the best use of your money.

Great driver, but not the “Best and New” car as advertised - Our driver Osama was very sweet, kind, and accommodating to our itinerary, taking us all the way from downtown Cairo to First Sixth of October back through Giza and downtown out to New Cairo and lastly back to our hotel. He also pointed out landmarks along the way, offered tips at certain destinations, and helped coordinate with locals when all we had wanted was a quick photo. All compliments to him! Disappointingly, we’re knocking off a couple stars because we did find the marketing for this service ultimately misleading, as the photos advertised are not representative of the sedan that Osama was given to drive us around in. The listing here on Viator says you’ll pay for “Best and New Cars” and it shows photos that give the impression that the car will be a spacious crossover or a midsize sedan-type vehicle in that new condition promised. Instead, our car for the day was indistinguishable from small Ubers we’ve used elsewhere in the city: It was a small BYD sedan with scratches and dents all across the body and stickers and scratched tint across the windows. It didn’t at all match the standard we had expected for our money’s worth — nor did it match the comfort we anticipated, with both my husband and I being 6ft tall and requiring a more modern-sized sedan. Nevertheless, the little BYD did get the job done -- and as we said, Osama was wonderful to have with us for the day. Just be mindful of what you’re paying for when you book… If the type of sedan truly matters to you, you’d best look elsewhere or just Uber to ensure the best use of your money.

We are a party of 4 and... - We are a party of 4 and the operator gave us a small sedan with a poorly functional aircon. I am expecting much better given the description of the service.

Upper Sky Tours no way - I booked my 1 day tour with private car to Dashur, Saqqara & Memphis on 30 Jan. I waited outside my hotel from 0950 as the confirmed pickup time was 1000. At 10.15 I returned inside my hotel & messaged Viator. Received advice from Upper Sky Tours (local operator) that driver was on their way. Driver showed up at 1130. He advised me that he had been allocated my tour 20mins prior to arrival which contradicts the operator's advice. At 1200 we suffered a flat tyre. The vehicle was not owned by the driver. It was a company vehicle & had no spare wheel. A replacement car & driver arrived at 1240. All this wasted time forced me to rush my visits to Dashur & Saqqara to hopefully fit in Memphis but to no avail. I would strongly urge Viator to pursue some monetary compensation for the poor service that I suffered at the hands of the local operator. My day was filled with frustration and anger.