1. Booking

• Travelers choose their desired date, start time, and number of passengers, then provide pickup address details and any special requests (such as luggage, child seats, or accessibility needs).
• After the booking is confirmed, they receive a confirmation email containing the itinerary, contact information, and meeting instructions.

2. Pre‑trip confirmation

• The day before travel, all booking details are reviewed, and the route and schedule are planned, considering traffic and any requested stops.
• Travelers receive a reminder message (via email/SMS/Viator app) reconfirming the pickup time, location, and driver contact information.

3. Pickup

• On the day of travel, the chauffeur arrives a few minutes early at the designated pickup location (hotel lobby, home address, or transport hub).
• The driver greets the guests, assists with luggage, confirms the itinerary, and ensures everyone is comfortably seated before departure.

4. Journey

• During the journey, the chauffeur follows the planned route, making adjustments for real‑time traffic and travelers’ preferences (comfort stops, photo opportunities, or short detours).
• Bottled water and a comfortable, air‑conditioned vehicle are provided, and the chauffeur is available to answer questions about the local area.

5. Stops and waiting time

• Scheduled sightseeing or business stops are included as agreed in the booking, with the chauffeur waiting nearby and keeping the vehicle secure.
• The driver coordinates with the travelers on exact meeting points and times for each stop to ensure the day runs smoothly.

6. Return and drop‑off

• At the end of the service, the chauffeur drives guests back to their chosen drop‑off location (often the original pickup point or another agreed address).
• The driver assists with luggage, checks that no personal items are left in the vehicle, and confirms the service completion with the travelers.

7. After‑service

• Travelers receive a final confirmation in the Viator system that the service has been completed and may receive a follow‑up message inviting feedback.
• Any lost‑property inquiries or future booking requests can be handled directly using the contact details provided in the booking confirmation.

• Private transportation
• Bottled water
• In-vehicle air conditioning

• Gratuities

The Private Day Chauffeur Service prioritizes comfort, reliability, and adaptable, personalized itineraries tailored to your plans.

Chauffeurs are experienced, English-speaking, and familiar with local roads, traffic patterns, and key attractions.

The service is discreet and courteous, offering assistance with luggage, families, and elderly travelers.

Vehicles are clean, well-maintained, air-conditioned, and appropriately sized for your group, ensuring a relaxed day out.

Seating is comfortable, and the driving style is smooth, allowing you to arrive refreshed and stress-free.

Routes are fully customizable, enabling you to select your own stops for sightseeing, shopping, or meetings on a schedule that suits you.

There is real-time flexibility to adjust timings, add photo stops, or change drop-off locations within the agreed service area.

Timings are coordinated to align with trains, flights, and restaurant or attraction reservations.

Direct contact with the chauffeur is available on the day for any delays, changes, or special requests.

This service is ideal for families, small groups, or business travelers.

For a full refund, cancel at least 24 hours before the scheduled departure time.